Kaiser Permanente San Mateo Medical Offices

Category: Medical clinic in San Mateo, California

Address: 1000 Franklin Pkwy, San Mateo, CA 94403, USA

Phone: +16503587000

Opening hours

Sunday: Closed

Monday: 8:30AM–7PM

Tuesday: 8:30AM–7PM

Wednesday: 8:30AM–7PM

Thursday: 8:30AM–7PM

Friday: 8:30AM–7PM

Saturday: Closed

Reviews

Helen Li

Aug 1, 2022

Customers service is the worst. Twenty minutes to finally get someone answer your phone. Then made mistakes that scheduled you at a Kaiser office in the nowhere. Then you had to make millions of calls to find out. Don’t know if they will charge you for not showing up at the nowhere appointment yet.Terrible

A A

Jun 10, 2022

I cant speak for all departments at this specific location, but it feels like my personal interaction with most of the staff (doctors, nurses, reception, etc) has been terrible. A lot of them suck at their jobs. My boyfriend and I both work in healthcare and are appalled at the quality of service and lack of education that the employees at this location have. Its borderline criminal. Who's doing the hiring here? They should be fired asap. Its just ridiculous. My recommendation is to travel elsewhere for your healthcare needs. There are better quality options at other locations.

Tanay Singhal

Nov 10, 2021

My doctor was great: communicative and easy-going. I'm nervous of blood work (and have had unpleasant experiences in the past), but I felt fine here. They went above and beyond in making me feel comfortable: lay me down, gave me juice, talked to me during the procedure to distract me. Bonus: this place doesn't have that strong "hospital smell"

John Halstead

Jan 23, 2020

Great kaiser facility. Mon-Wednesday is very busy. Go Thursday. I was pleasantly surprised to find that i was the only patient in the radiology department and got my x-ray done in seven minutes. If you time it right, you could meet your doctor, complete exams, and get meds all within an hour + (for me) $0 co-pay. Kaiser rules!

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Questions & Answers

Is the lab open Saturdays? (for blood test etc..)

Brandi Jae | Oct 5, 2021
Celina Gonzalez | Oct 5, 2021

This clinic only opens Monday through Friday.

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When will flu shots be available at the San Mateo Clinic?

Laura Peritore | Sep 1, 2019
Judit Horn | Aug 31, 2021

Can I get flu shots at San Mateo office

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Does this hospital have emergency?

Tomas Valadez | Aug 1, 2022
Michelle neil | Aug 1, 2022

No. The closest ER would be redwood city or south city kaiser

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Is the Covid-19 vaccine required to visit your facility?

Meeree Kim | Oct 5, 2021
Melburn Penrose III | Oct 5, 2021

Yes. All Kaiser Hospitals

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What time does the lab open on week days

Tom Salet | Aug 31, 2020
Leeanna Hancock | Aug 31, 2020

It opens at 7 am

Can I get blood drawn for testing at the San Mateo location if my doctors office is at the south city location....will they forward the results to different localities?

Christopher Sylvestor | Aug 31, 2020
Linda L | Aug 31, 2020

Yes, you can go to any Kaiser and your information will be in their system. I have had blood drawn near work but live near San Mateo, everything was fine for my doctors.

do you have a nurse/therapist that can call people (via telephone) for medical direction, or psychotherapy (via telephone)

tennis freak | Sep 1, 2019
Ina Pottorff | Sep 1, 2019

Yes. Your therapist will do phone contacts.

Where do I go for a blood test at the san mateo hospital

Kip Behravesh | Sep 1, 2019
Christopher Sylvestor | Aug 31, 2020

Can I get blood drawn for testing at the San Mateo location if my doctors office is at the south city location....will they forward the results to different localities?

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Does Kaiser San Mateo have an xray dept?

Russ agi | Sep 1, 2019
A P | Sep 1, 2019

Yes they have a small radiology department

What are the Lab hours?

Daisy Vega | Sep 1, 2019
Ina Pottorff | Sep 1, 2019

8:00 am-7pm

Are shingles vaccination available yet?

Margaret Quon | Sep 1, 2019
Maya C | Sep 1, 2019

Hi Margaret, I am a registered nurse who works at San Mateo, who happens to use Google :) Here are the details I am passing on: Unfortunately there is a nationwide shortage of Shingrix and Kaiser does not anticipate getting any until possibly late 2019. Sorry for any inconvenience!

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Does this location have a lab?

Pamela Montoya | Sep 1, 2019
Alvin Chin | Sep 1, 2019

Yes but not open weekends.Appts. available

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Are you open on holidays?

audrey atkinson | Sep 1, 2018
Alvin Chin | Sep 1, 2018

No but Redwood City ER and urgent care is.

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