RH Marin | The Gallery at the Village

Gwen Young

Beautiful dining room and outside patio. However, l wasn't impressed with the entree l ordered. All my dishes were luke warm. The bilini's were too thick. I did enjoy the service and the overall experience.

Brian

Beautiful setting on the rooftop in Marin. Our waiter was funny and a real pleasure to have in making choices in our dining experience.

Lana Rivera

What an amazing experience! Visited the RH rooftop bar Sunday evening had drinks on the patio ended up having dinner. From the looks of the restaurant I thought it would be expensive. Reasonable priced dinner for 2 with three rounds $145. Better wine list than beer. Service was a little slow but the whole team was friendly. Recommend reservations we were told 2 hour wait ended up being more like an hour. When leaving we roamed the furniture store. Great pieces and prices can't wait to go shopping!

S

RE: RH online customer service. I wanted to buy a couch in a stocked fabric so I could return it (and just forfeit the shipping cost) if I didn't like it. I found several couches and fabric choices that qualified. However, I chose "down-feather" instead of the "standard" fill choice, and didn't notice that the couch no longer qualified as stock and instead entered into the "you lose 50% + tax" of the cost of the couch if you return it category. It is my fault for breezing through the page that agreed with the return policy. I bought the couch, then realized what had happened. I called customer service the next day. The first customer service rep was pushy about there being nothing that could be done, stating, "are you sure you want to talk to a manager even though there is nothing they can do?", to which I said yes. The manager then said she could reach out to the manufacturer who declined the request to cancel the order, before they even started making it. We recently received the couch, and it is an eye-sore, which I will be returning. However hard you try to fluff and smooth the pillows, they look nothing like the photo of the Cloud Two-Seat Cushion Sofa. I am disappointed in my mistake, for one, and that RH could not help. Perhaps if they had a higher quality of customer service, I wouldn't have lost over $3,000 as a result.