Victoria's Secret & PINK

Season Change

Great experience. Positive attitude and very knowledgeable and helpful with the products.

Katie B

the bra sizes are extremely small and inaccurate and the pink & vs underwear has gotten thinner over the years. literally will rip if you gain any weight at all

Ashlyn Ng

I just went to a Victoria’s Secret store today and had a terrible unpleasant experience. I know that every company has fine print, but it is really annoying that all the employees ask to read the fine print for each and every rewards, coupons, and deals. In while we stand there watching her read for a couple minutes, she seemed annoyed with us. This definitely doesn’t add to a positive customer experience. While I was trying to purchase a pair of leggings, that were on a shelf labeled $25 leggings, it wasn’t even included in the deal which is totally misleading. Mind you, there was a whole stack of these leggings so it couldn’t have been a mishap. Again, there were shorts and hoodies that I was also trying to purchase that were right in front of a sign that wrote that they were 2 for $79. We were by the cashier told that the shorts weren’t included and the hoodie was too expensive to be included in the offer when they were literally on the same table and in front of the sign. But right after that, another employee on the floor said it was included. When the employee asked who said it, the cashier denied that she told us that the hoodie is excluded. What’s up with this? This is very embarrassing as she pretty much called us liars. The positioning of the promotional signages caused a lot of confusion for customers, unless this was intentional. In which case, the cashier should not be upset with us when we find out that the items are not included with the promotion. There was a multitude of annoyed faces towards us, which made us feel like we had to buy it or else we had to leave the store and never go back. Is it your intention to cheat your customers into thinking they are on sale or something. Having been a long time customer of Victoria’s Secret, I thought this company had more respect for their customers and had some ethics.

devils echo

The staff is very friendly, extremely helpful. I will never buy my bras 🙃 at any other store agian. It only took me 21 years to go to one.