Apollo Pools & Spas Inc

Ima Zman

Update: Overall, willing to stand by their installation, just be patient. For details read on... Apollo Pools & Spas in Exeter, Pa. They were really friendly and quick to provide service on a busy day. They provided great explaination of different pools and equipment. They helped me understand the necessary steps to proceed forward. I look forward to doing business with them. We are moving forward with them and I will update my review based on the installation process and workmanship after the job is complete. Update: Pool installed, next day noticed pointy object on bottom of pool about to puncture liner. Called them that day and warned them it could puncture any moment. They said they will take a look in three weeks. Two weeks later: It is punctured. I will keep you posted on resolution. UPDATE: They patched the hole for this season and will be replacing the liner in the upcoming Spring (2020). I will keep you posted. UPDATE:. A second stone is pushing up. At my request, they gave me a patch and glue for me to patch until Spring. UPDATE 6/2020:. Called them several times over past 4 months requesting appointment for liner replacement, every time they said we are top priority but must wait for warm weather. Well here we are hot weather! Not a peep from them...down rating them to a two a star, keep you posted. UPDATE: 7/24/2020: They finally called to schedule replacement first week of August. Pool is in high use so rather than down time and cold water again, we opted for a store gift card and a patch kit. Reasoning also included following considerations...don't want cold water at peak season, patches are on bottom of pool so they seem to hold very well with weight of water, don't want to dismantle the pool and reassemble (screws go into plastic), afraid it may not be as sturdy second assembly, pool wall may move a little so 42'x18' deck around the pool may not butt up to pool as nicely. Summary: A good company willing to stand by their installation. The owners and employees will get to know you on a first name basis. Update: 10/2021: Purchased a heater thru Leslie's pool and it has been 4 months and they still don't have their sh1t together to get this installed. I wish Apollo could have provided a heater for my situation. Family run Apollo so much nicer to deal with...bumping to 5 stars now that I experienced another company. UPDATE: 07/22/2022: The employees at Apollo know their field because they have have been there for many years, I can't say the same for the other pool place...and that knowledge base is what is important to me. I hope Apollo keeps the attrition rate low in years ahead.

Michael Purcell

We were very happy with Anthony and his crew with their professionalism and care they took in installing our pool. The install was rescheduled a few different times because of day long rain on the days we had scheduled. On this installation, of course there were pretty intense showers a couple times during the day (including a thunderstorm) but these guys were determined to get the install done and done right which is much appreciated by my wife and myself.

Jess B

Called to get a above ground liner replacement. They took my information, email them what they wanted and apparently since I cant measure my own pool correctly, said that I wasent getting the measurements that they needed and said they would forward it to their service team. It's been a week and i havent heard anything. Time to take business elsewhere

Eric Bauman

The wall of our 48' above-ground pool rusted through and split in the middle of the night. Our 4-year-old grandson was heartbroken. A little over 3 weeks later, we have a beautiful new pool. His summer fun has been saved. Our experience with Apollo Pools has been wonderful! Very professional and friendly! Great communicators! Would recommend them to anyone. They are now our 'pool people'.