Sears Appliance Repair

Category: Appliance repair service

Address: 2001 South Rd, Poughkeepsie, NY 12601, USA

Phone: +18454456604

Opening hours

Sunday: 9AM–10PM

Monday: 9AM–10PM

Tuesday: 9AM–10PM

Wednesday: 9AM–10PM

Thursday: 9AM–10PM

Friday: 9AM–10PM

Saturday: 9AM–10PM

Reviews

Marnell Stover

Apr 15, 2022

The technician came and said I should get a new washer. He quickly left having disconnected the current washer’s water supply and also left my washer covered in grease. Of course payment was due on the spot. I called and called and was told I would have to wait for the next available technician, a week later. I also called the technician’s phone but no response to my numerous messages. Poor workmanship and poor customer service .I have yet to hear from anyone.

Slade Mead

Dec 2, 2021

The estimate to fix the machine was 20% more than buying a new machine after I would order the parts. Also, the tech had none of the parts with him, so it would have meant taking another day off work to wait for him/her. To come back. Who process was incredibly frustrating since I gave Sears the Error number so parts could have been with tech. AWFUL... I hope that they take the $158 and at least give some of it to charity!

James Buchanan

Sep 23, 2021

As usual Sears uses A&E Appliances from Connecticut. I live in NY. Once again they did not show up. I have that silly service agreement. Don't buy it. It's a lot easier to just get a local company t come to your home and fix the appliance. This has been going on for months and my dishwasher still doesn't work. I'm disgusted Heck your forced to give them one star. They don't deserve it.

Carole DeWoody

Jul 29, 2018

Was amazed to receive the part in the mail several days after the first technician was here. Appreciate the call letting us know another technician would be arriving in a short time. He was courteous and knowledgeable and completed the replacement of the new part in a short time. He also tested the washing machine by putting it into a "test drive" to make certain the machine was working properly. That's why we choose Sears appliances - it's all about the great service.

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Questions & Answers

What’s the best way to get the soonest appointment—by calling, or scheduling online?

Sears Appliance Repair | Aug 31, 2021
Sears Appliance Repair | Aug 31, 2021

You’ll get the same appointment availability, regardless of whether you book online or call. Booking online is easy, and usually takes less time than calling.

Does Sears Home Services repair appliances?

Sears Appliance Repair | Aug 31, 2021
Sears Appliance Repair | Aug 31, 2021

Sears Home Services is still a leading appliance repair service in the United States. We repair most major appliance brands, makes and models, no matter where you bought them, even if you're not near a Sears store. Our technicians are appliance repair experts who you can trust for repairs on top appliance brands like Carrier, Samsung, Maytag, Bosch and LG.

How does the Chapter 11 filing impact Sears customers?

Sears Appliance Repair | Sep 1, 2019
Sears Appliance Repair | Sep 1, 2019

We hope that the restructuring will lead to a positive impact on members’ and customers’ experiences. Our repair services, home improvement, and brand businesses will continue to serve you. Our Sears and Kmart stores and online channels are open and ready to serve you, so you can shop however is most convenient for you. Our loyalty programs, including the Shop Your Way membership program, warranties, protection agreements, and the Sears and private label credit card rewards programs continue as normal.

Who will service my appliances if my local Sears store is closing/has closed?

Sears Appliance Repair | Sep 1, 2019
Sears Appliance Repair | Sep 1, 2019

We have the largest nationwide network of skilled repair experts, and we’re still providing repair service in your area even though your store is closing/has closed. Don’t forget, you’ll still be able to shop at Sears anytime online.

Will Sears be able to honor my product warranty?

Sears Appliance Repair | Sep 1, 2019
Sears Appliance Repair | Sep 1, 2019

Yes. You shouldn’t be concerned. Sears is required to meet certain regulatory requirements designed to provide for enough resources to honor Sears’s future warranty obligations.

Do you accept major credit cards?

Sears Appliance Repair | Sep 1, 2019
Sears Appliance Repair | Sep 1, 2019

We accept the following Credit Cards: Sears Card®, Sears Premier Card®, Sears ChargePlus®, Sears Commercial One®, Sears Gold Mastercard®, Mastercard, VISA, American Express, or Discover.

Do you repair riding lawn mowers?

Sears Appliance Repair | Sep 1, 2019
Sears Appliance Repair | Sep 1, 2019

From Toro to Craftsman riding mowers, we’re your best option for quick and easy local service and repair of your riding lawn mower or tractor.

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