Wendy's

Rhipunzel Hall

Order on app for drive thru and never had a problem with going through the drive thru and picking it up cause that’s the option that I picked but as soon as we say our name at the speaker they start giving us an attitude “Mobile orders you can only come inside to pick up” and we explained that it says come to the drive thru (as you can see). Asked for manager and instantly she gave attitude. Not happy with their customer service.

Shannon Cuddy

Your standard Wendy's restaurant with standard fast food so nothing to complain about there. I have only used the drive through in this location and usually they get the order correct and are quick but sometimes there are issues so that is why they get 4 stars instead of 5.

Renazia Robinson

I come here all the time but never have I ever had to sit here for damn near 30 mins for my food. The store isn’t moving no cars at all. Do better!!!!!

Lance Bennett

If their example of proper customer service is not a corporate wide practice, it should be the precedent all franchises look to as a standard model. Speed of order taking, percentage of correct order completion and a positive, polite customer interaction is obviously a concept that permeates the entire staff. Employee retention is always an indication of, fair, honest and time tested supervisory competency. A good number of current employees have either been on staff continuously or have returned. All that said, the food is the star of the show. This Wendy's turns out the higher quality, than McDonald's or Burger. Kinng, etc. menu items hot, delicious and on time. The only drawback with this restaurant is location. Another 100 yards up North Frontage Rd. would serve it's customers well and would, most likely increase restaurant traffic and sales, as well.