Alliance Express

Category: Heating oil supplier

Address: 11 Broadway, Chelsea, MA 02150, USA

Phone: +18663041185

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Laurie DiBella

Jul 29, 2022

I have been with Alliance Express for 40 years and have always had a great experience. The office staff when calling and the technicians who service your system in your home are always congenial, thorough, respectful and efficient. They are easy to work with and I am convinced that I have had no serious issues over the years because of their expert work. I most recently worked with Crystal about my budget payments and she was patient, informative and extremely friendly. It's nice to know that there are still businesses who care about their customers and take the time to demonstrate real appreciation.

Julie V

Jul 13, 2022

The people/the staff that I have encountered as an Alliance Express customer have all been fantastic so far. I especially want to say that Crystal in the office is about one of the best customer service people I have come across in ages. She is always responsive, calls when she says she is going to and does her best to help and accommodate your scheduling needs. That seems to be a rare quality these days. It's pretty impressive the length of time some of the staff have been with Alliance . . . i think that says something about the company :) Thank you.

Ed Tighe

May 23, 2022

My current oil contract is set to expire, so I talked to customer service rep Darleen this morning about the best way to purchase my oil going forward. She was very helpful and knowledgeable in giving me my purchase options. She was very pleasant and a pleasure to conduct business with. She presents a very positive image for Alliance Express.

Michele Luis

Apr 25, 2022

Darlene was fabulous. Between the price of oil and new issues with my boiler, I was so worried about my bill. She listened to me and made great suggestions and helped me get a good deal on my Service Plan. I appreciate that the Company was willing to help me out. I definitely am a Loyal Customer and recommend you give Darlene a raise. Thank you so much, Michele Luis

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Questions & Answers

Do you offer heating equipment?

Alliance Express | Aug 30, 2021
Alliance Express | Aug 30, 2021

We offer a wide range of Energy-efficient heating equipment. Our highly trained, licensed technicians will do a thorough analysis of your home and will recommend options that work for you. And, with 0% financing options, it can make investing in a new oil heating system even more affordable.

Do you offer pricing plans?

Alliance Express | Aug 30, 2021
Alliance Express | Aug 30, 2021

We know that every customer has different priorities and budgets for home heating oil. That’s why we offer three levels of pricing: Variable, Capped, and Fixed. You can visit our website to learn more.

What if I need more or less oil one month?

Alliance Express | Aug 30, 2021
Alliance Express | Aug 30, 2021

We monitor weather conditions and your usage and bill you only for the home heating oil you need.

What areas do you serve?

Alliance Express | Aug 30, 2021
Alliance Express | Aug 30, 2021

We serve residents of Suffolk County as well as the cities of Boston, Medford, Malden, Somerville and Lynn. We have been serving the Massachusetts area with heating oil and more for over 90 years and we serve thousands of customers here in our local area.

What are your current oil prices?

Alliance Express | Aug 30, 2021
Alliance Express | Aug 30, 2021

Because oil prices fluctuate, we make sure to keep our website updated with the latest price. You can visit our website to see the current cost.

Because they charge a lot for road insurance

Tatiana Mendoza Diaz | Aug 30, 2021
Alliance Express | Aug 30, 2021

I don't know your circumstances. Was your visit an emergency? Please call us directly at (800) 448-4328. We look forward to speaking with you. We strive to offer highly competitive pricing and often have special offers that may interest you, as well as payment plans for those on a budget.

you service a Riello burner ?

Saverio Mangino | Aug 30, 2020
Alliance Express | Aug 30, 2020

Yes Saverio we certainly do. Please call us at (800) 448-4328 to schedule an appointment.

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