Smile Center of Long Beach

Category: Dentist in Long Beach, California

Address: 5399 Orange Ave, Long Beach, CA 90805, USA

Phone: +15624229698

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 8AM–2PM

Reviews

Marc Wilson

Aug 30, 2022

Great place Dr. Cheng was amazing staff is very nice

Loren Velasquez

Feb 14, 2022

Horrible experience here! The “lady in charge” who was at the front desk today (VALENTINES DAY), gave me horrible CUSTOMER SERVICE. Not even held responsible for her words, actions, or energy that she gave out to me. She did not take accountability for herself. I was ON TIME & EARLY (30 mins) to my 1st ever dentist appointment with them, after going through my verification check! I was RUSHED, GAVE AXIETY, & WAS SPOKEN TO without excelled customer service! I complained to HER FACE, & she deflected from the complaint and did not want to take responsibility for herself. CUSTOMER’S HERE are mistreated! I then told her I’ll complain to my medical, and I’ll write a review of my experience! She said “ok go ahead” she also said some other MEAN things while on the clock! This place is all about taking your money! Not about your experience! They will receive my medical complaint in the mail and further action will have to be taken. I told a customer walking in what happened! Do not go here! Bad energy! Do not trust VANESSA either! She will be nice to you over the phone but when I called to complain, she listened then handed the phone to the “Lady in charge” and the lady was once again, mean over the phone tryin to dominate! Instead should be showing how sorry they are for their adult behavior on VALENTINES DAY! She asked if I wanted to cancel my appointment, why when I’m 30 mins early! Smh! Bad business and it’s not in a good neighborhood! Explains all the reasoning I need! I am going to a dentist in the 90815 area code! Where I grew up! 💯

delois anderson

Dec 10, 2021

I love the office. I love all the ladies and Johnny! I would recommend this office to my family!

Lydia Williams

Aug 13, 2021

I had an awesome experience, the office is extremely clean,the staff is very professional,polite & it would my pleasure,to recommend this dental office,to everyone!!!!

Thanks! Your review is awaiting moderation.

Questions & Answers

Why do they have a phone without a voicemail set up... How are we supposed to make an appointment ... I need to see the dentist asap please and thank you. By the way the office looks great since your staff took over ...

Brandie Treat | Oct 15, 2021
Smile Center of Long Beach | Oct 15, 2021

Hi, Please accept my apology. Which number did you call?

Do u take straight medical,?

Victoria McCollum | Sep 11, 2019
Victoria Abarca | Sep 10, 2021

Yes they do

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places