MGH Chelsea Urgent Care

Mariam Riley (Maria)

I'm having complications with breathing due to covid and I called just to be told it's an hour wait at 3:15 p.m. and she continues to tell me they close at 4 which is only 45 minutes away and they stopped seeing patients at 3:45. I explained to her that I am having issues with breathing due to covid. she says that's fine come in but just so you know, we stop taking patients at 3:45 and it's an hour wait. I'm so confused. I don't understand why she continues to tell me all this especially when I told her I most likely would need a chest x-ray. So since it's 3:15 I guess I have to wait till tomorrow to be seen. This is disgusting! By the way most of your MGH facilities for Urgent Care are not seeing covid patients but they don't have it posted nor tell patients that. You find out when you actually get there when you trying to be seen and driving around from one facility to another. Don't go to Salem they are horribly Rude and don't go to Lynn on Lynnfield Street. You wonder why people are dying from covid complications? This is why, because they can't get seen.

Nancy Braman

I had a very good experience at this Urgent Care. I came in at 7pm on a Monday. The front desk staff, the nurses, and Dr. Roberto Caganda were all very helpful and kind. Thank you for providing me with such good and efficient care.

Miss NatiC

Do not go here if you have a baby. I went in with my son a women and her daughter checked in before me and they were called in on time. I was supposed to be next since it goes in order. 4 adults came in after me. They called a woman in before my son and a guy. I went up asked about my son was told I was next. Then the nurse came out and literally said she was taking the next person because they were an adult. Mind you my baby is sick and we already waited there for 2 hours. But when I get up to leave I’m the bad one

Brooke Harney

I was seen here by Dr. Scheufele. Without going into the whole story I asked for her to do a certain test based off of my symptoms (I’m a nurse myself). She said it was not necessary and to just go home and hydrate. I was still sick and missed multiple shifts of work so I got in touch with my PCP who ordered the test I had asked for and within hours I was diagnosed with an infection that is the leading pathogenic cause of Guillain Barré syndrome (a neurological condition that leads to paralysis that can last weeks and cause permanent nerve damage). My PCP immediately ordered antibiotics for me and I am on the mend. Had I listened to to her advice to just go home I could be paralyzed by now.