Guilford County Social Services

Category: Department of Social Services

Address: 1203 Maple St, Greensboro, NC 27405, USA

Phone: +13366413447

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Zinah Alazzawi

Jul 29, 2022

Mrs Wootley (if I spelled her name right) was sitting in window 12 on Friday 29th at 8:45. She was extremely rude as she kept interrupting me and tries to embarrass me (english my second language) when I tried yo explain our visit reason. Also she did not answer our request. I don’t know why she works that job if she didn’t like it as there are many and better ways to make money. Anyway I hope she starts treating others in a better way and helps them by attending to their concerns.

Sarah Matthews

Jul 18, 2022

Been trying to get a hold of my case worker for fs for 2 weeks and left several messages still nothing. One time I called it was declined and sent to voicemail after 2 rings. I'm just trying to figure out the status of my paperwork, but nobody ever gets back to you. It's really gone down hill in the last 2 years

Elaine Christian

Jul 16, 2022

DSS is quicker than it used to be but waiting on my shared ride was a 1 1/2 wait to get back home 🙏🙏🙏 my next trip won't be that long

Michele Richard

Jun 23, 2022

If I could give them a 0 star I would. Medicade caseworker is the worst. Left her message with details asked for her to call which she never did. Finally called Abernathy again after 3 days she says she doesn't have to return my call. She talked down to me and was argumentative. Someone needs to go in and overhaul the whole place. Her supervisor Erika Reeves can't be reached to change my Medicade caseworker. No one cares and will not help you they only cover up for each other and of course needing tbeir services we are stuck with being treated like second class citizens. Pathetic.

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Questions & Answers

Will Social Service be assisting family with emergency food stamps service due to power outage after Micheal storm?

Arlene Hairston Slade | Aug 31, 2019
Error Malware | Aug 31, 2019

No

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When moving to North Carolina ,can you get help with money so you don't become homeless

Glenda Lights | Aug 31, 2018
Rochelle “Chelle” Fields | Aug 30, 2020

Nope! Unless you want to go to a shelter

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I am senior citizen Can I get help with housing?

Janie Jones | Aug 31, 2018
Bianca Lee | Aug 31, 2019

Not at social services. You must go to the housing authority

When do the take applications for the energy program?

Amica Bettis | Aug 31, 2018
Janice Coffer | Aug 31, 2018

When do they take application for the energy program?

When do they stop accepting applications in the afternoon? What's the cut off time? I thought it was 2pm or around that time

Rob T | Aug 31, 2018
Lamont Chapman | Aug 31, 2018

I think so or 1:00 idk

Will social service help with a repair to vechical

John Hester | Aug 31, 2018
Ellen-Nora Deese | Aug 31, 2018

There is a special fund that can be used at the social workers determination. Its in the guidelines but I can't remember where I found it. Some of the workers don't even know about it.

Will they give food stamps out

Carmen Owens | Aug 31, 2018
Gary Shoffner | Aug 31, 2019

I suppose to get my food stamps on every 17 I didn't get them I checked this morning y not

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Will social service help with dentist care

Dewey Harris | Aug 31, 2019
Cecily Frazier | Aug 31, 2019

Do you mean will Medicaid pay for dental care? The answer is yes. Social Services can provide you with a list of Dentist in the area.

We had a flooding a month ago in our apartment who should I contact to get help?

Veronica Assion | Aug 31, 2019
Michelle Mansfield | Aug 31, 2019

Most likely social services because they are human health services.

CAN I TRANSFER BENEFITS ONLINE

queen king | Aug 31, 2019
Renata Moore | Aug 31, 2019

No. You would need to contact your worker and he or she will guide you through the process.

What paper work is required?

Christine Kourtsounis | Aug 31, 2018
Mamane Souley | Aug 31, 2018

What i need for food stamps application

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Is there any programs available that will help uninsured people with dental care??

Linda Goode | Jul 1, 2022
Que | Jul 1, 2022

Try and apply for Medicaid

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How can I put adopted child back in the system?

A Google User | Apr 2, 2022
Charron Kennedy | Apr 2, 2022

Yes

Is the inside open yet

zae simpson | Aug 30, 2021
Elleanor Kiser | Aug 30, 2021

First come first serve

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What website you go on to apply for foodstamps

rhonda grier | Aug 30, 2021
Elleanor Kiser | Aug 30, 2021

You go to Guilford County social services and look for apply for snap

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Are they open to the public?

darrell sinclair | Aug 30, 2021
Lisa Ann Bouton | Aug 30, 2021

Yes, but better to call. They screen you at the door

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hello my is natoyia i have a question , do they have any programs that help single families

Natoyia Harvey | Aug 30, 2021
Sheryl Miller | Aug 30, 2021

Probably do just call them in the morning and ask they will tell you

Is Social Services open today?

Juanita Hope | Aug 30, 2021
annajo clark | Aug 30, 2021

Not to the public but if you're trying to scan some paperwork you can go to Social Services and someone will come to door and try to help you address your problem.

Does DSS require those receiving benefits (food stamps..etc) to attend classes or work programs every year ?

Terence A. Farrar | Aug 30, 2020
J Be | Aug 30, 2020

No

Where can I send a cart form to receive stamps for food for me and my baby that is come in

Tulio Ramos | Aug 30, 2020
J Be | Aug 30, 2020

Just come into the agency and tell the person at the front desk that you want to apply for food benefits and we will handle it from that point.

can i apply for child care services for my grandson who is 4 yrs old

Marilyn Dickerson | Aug 30, 2020
Nancy Isgett | Aug 30, 2021

Food stamps

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How do I go about getting a doctor's name change in Carollina Access for a person on Medicaid in group home?

Marie Paraons | Aug 31, 2019
Georgetta Brown | Aug 31, 2019

Contact worker and request change.

Can i walk in or do i need an appt?

Linda Keyes | Aug 31, 2019
jonnie page | Aug 30, 2020

I just moved to Greensboro North Carolina back in September and I have an apartment but I need furniture is there anyway I can get vouchers to give furniture for beds for me my 2 children and kitchen set

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I just moved up here from Michigan and my son has sickle cell disease how do i go about getting health insurance and foodstamps for him and where is a good Dr i could take him too for his care need of help ASAP

Lisa Franklin | Aug 31, 2019
Kenya Herndon | Aug 31, 2019

You can apply for Food Stamps and Medicaid online through Guilford County E-pass. Cone Center for Children seems to be the go to for good pediatricians. Smile starters for dental. You can always come in to DSS to apply.

I can never get any answer when I call. I leave a message and dont get a response. Is there a call center? A better number?

Zee Higgs | Aug 31, 2019
Michelle Mansfield | Aug 31, 2019

Not that I know of. I sit and wait on the phone forever. But I have realized, if you call soon as they open you are more likely to get someone to answer. Unless you go up there. Which is most likely quickest. I went up there about 2 months ago and got a number. My number was called within 5-7 minutes of me being there.

What days can i apply for the Orange health card

Diane Mosca | Aug 31, 2019
Cecily Frazier | Aug 31, 2019

Hi Diane! You can apply Monday through Thursday at The Guilford County DSS building. They only see 10 people per day so be sure to be there early.

If someone salary is $ 1800 can he gate Medicaid

Jameel Jame | Aug 31, 2019
Bianca Lee | Aug 31, 2019

Depending on the type of Medicaid and number of people in the household

Will they help with moving expenses

Shamika Riveria | Aug 31, 2019
Cecily Frazier | Aug 31, 2019

No. DSS does not help with moving expenses but someone there may be able to refer you to a place that does.

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Will I receive food stamps with my Medicare card and my ssi?

Julie Torres | Aug 31, 2019
Janie McQueen | Aug 31, 2019

You have to qualify.

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Where do I go to get help with housing. Husband and I separated. I have a job but can't afford alot for an apartment

Dianna Blackley | Aug 31, 2019
Cecily Frazier | Aug 31, 2019

Try the Guilford county housing authority.

What do i do if my childs mom jus droped my kids off an didnt come back.i live in a rooming house. What services can be provided.

D Johnson | Aug 31, 2019
Michelle Mansfield | Aug 31, 2019

They could possibly tell you where you could go maybe to salvation army, they help with housing. I'd call because they have a lot of different things going on that can help you.

Do you provide services to people looking for a way to work tried everything I could think of everything is so expensive and I only work part time and I am 53 years old and have diabetes Help me please

Ramona Miller | Aug 31, 2019
Bianca Lee | Aug 31, 2019

Try goodwill industries

Can u receive general assistance in NC

ronny mcintyre | Aug 31, 2019
Georgetta Brown | Aug 31, 2019

What type of assistance. Medicaid for family, individuals age 65 and up or disabled, food assistance if you meet the guideline.

I didn't have a lost for Florence but did experience a lost for Michael will they be offering the D-Snap for Michael ?

Angel Thomas | Aug 31, 2019
Mary Ray | Aug 31, 2019

No. They are not offering Michael Dsnap

Are they doing for Michael this month and when are they helping people who get food stamps

Patricia Moreno | Aug 31, 2019
Debra Williams | Aug 31, 2019

I dont know. Haven't heard anything about it

Will social services help with electric bills?

Dorian Lane | Aug 31, 2019
Georgetta Brown | Aug 31, 2019

On some accounts but there must be someone 65 and over, child in home under 18, disabled person and for winter temp must be below 32 degrees (freezing ).

Is social services helping people that lost power and food because of the hurricane

Cathy Gray | Aug 31, 2019
Georgetta Brown | Aug 31, 2019

Yes from 8 am to 5 pm on Thursday and Friday. Then it ends.

Can dhhs help with car payment

wolf part skull | Aug 31, 2019
Felicia Walker | Aug 31, 2019

No

how do I replace my social security card?

Martha Keneipp | Aug 31, 2018
Miss Chrissy | Aug 31, 2018

You need to go to the social security admission office. Dss cant help with that.

Can they help with rent

Andrea Williams | Aug 31, 2018
Bianca Lee | Aug 31, 2019

No but you can go to your local salvation army

Being a senior citizen on social security, can I get a housing voucher?

Janie Jones | Aug 31, 2018
Renata Moore | Aug 31, 2018

This information as well as related information can be requested from the Greensboro Housing Authority.

Do social services help you to direct deposit to an bank account or card?

Ernest Williams | Aug 31, 2018
Bianca Lee | Aug 31, 2019

No

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If you were adopted by a family and they sent off for your birth certificate but it hasnt received a copy how do you get it

Ziaa Renáee | Aug 31, 2018
Felicia Walker | Aug 31, 2018

Register of Deeds

How old do you have to be to get food stamps and do you have to have children to get it

nyree littlejohn | Aug 31, 2018
Renata Moore | Aug 31, 2018

Anyone can apply for food stamps. Your eligibility is determined once your meet with a case worker. Every situation is unique.

will social services help with replacing food gone bad doing the storm ,without power for 5 days had to throw away alot

Stephanie Smith | Aug 31, 2018
Tracey Stanback | Aug 31, 2018

Food Replacement Options for FNS Participants Food and Nutrition Services Participants may be eligible to replace destroyed food GUILFORD COUNTY - Guilford County’s Department of Health and Human Services – Social Services Division wants to inform citizens that there is an emergency event food replacement option, available for participants of Food and Nutrition Services (FNS) programs. These programs include items purchased through WIC or EBT benefit cards. These time sensitive replacement benefits may be available for certain food products purchased with Food and Nutrition Services and destroyed as result of power outages or disaster. The loss must be reported verbally or in writing to Social Services within 10 days of the incident, or in the case of the April 15th tornado and power outages, no later than April 25th in order to be eligible. After filing the report Social Services staff will work with participants to complete additional information and paperwork necess

How will I receive welfare check? What are the requirements?

Sonja Davis | Aug 31, 2018
Cheryl Harris | Aug 31, 2018

U got to have kids and address and tell them u want to apply for work first and if u get a proven then u receive from the first bt no later then the 5th or 7th

is an appointment needed

Phyllis Campbell | Aug 31, 2018
Lamont Chapman | Aug 31, 2018

No walk-ins wecome

How do you arrange transportation services through this site when the office is closed and you have to set up the appointment three days in advance?

John Williams | Aug 31, 2018
Cheryl Harris | Aug 31, 2018

U can't and u must reschedule your doctor appt bc of the weather

What can I do with a child who constantly runs away from home and steals and is 17

jean lockwood | Aug 31, 2018
W. R. | Nov 3, 2021

Pray for her 18th birthday.

Can I get a safelink phone there asap?

Jolie Amick | Aug 31, 2018
anthony fascia | Aug 31, 2018

No

Is there an after hours drop boc

Claude White | Aug 31, 2018
Lamont Chapman | Aug 31, 2018

No just before 5:00pm Monday threw Friday

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