Honda of Concord

Yang Yan

I did a detail at this shop and NOT recommend at all. See attached photos which are the outcome of the interior detail. As you can see, none of the stains got cleaned and there is even still hair on the surface. Besides, I did not check the bill carefully at the shop but obviously this dealership charges unauthorized items. I only ordered detail cleaning but the shop charged Multipoint inspection ($0) which I did not authorized and a corresponding $6.74 service charge. I was in a hurry while at the counter so I overlooked this charge. PLEASE PAY EXTRA ATTENTION for all future customers. I waited from 7:45am in the morning and picked up my car at 2pm in the afternoon. The 7h wait time came out disappointment. I could not wait any longer today since their shuttle driver will not be available for customer commute for the day. With this being said, I do not recommend any of the detail cleaning here

Loretta Cole

First time getting my car serviced at Honda of Concord. Big kudos and thanks to Stephen Parker!! He addressed my vehicle service concerns quickly and professionally—coming up with a great solution! It was a large expense— A/C compressor replacement. I appreciate Stephen’s great problem -solving, excellent customer service and quick action! Thank you so much Stephen!! —because of this terrific experience, I will get my car serviced there going forward! Awesome service!!

Laney Williams

I came here with a specific plan in mind. I wanted to trade in my current Civic (and I wanted to get a certain amount for it) and buy a new Civic because I love these cars and I like to stick to what I know is good and reliable. I ended up trading in my Civic and got almost the exact amount that I wanted and I got into a brand new HR-V. in my book, that is a great upgrade! My sales agent Sean Matanovic was patient, helpful, and worked with me to get a great deal in what is typically a stressful process. I absolutely love my new car!! When it came to signing paperwork and going over the finer details, Joy Spencer (Account Manager) was fantastic!! She showed me my options, explained everything I had questions about, and worked with me to stay within my budget. I left with the most optimal safety features/add-ons, all while staying within my price range! Thank you both for everything!! I appreciate your time and patience!

carlos osorio

This will be the 3rd car I buy from Hendrick Honda and 2nd one from Honda of Concord, I had the pleasure of work with Tanisha Hampton and boy does she hustle to get it done, straight shooter and will put you in something you truly need or want, just tell her what you might be looking for, I’m extremely happy with my purchase and look forward to many more with this dealer.