Carolina Car Care (now Kindred Automotive)

M. C.

took my car in this morning, had a slow leak in my tire, was worried i may need a new tire which would have to be ordered, Met John C. What a friendly, polite, gentlemen! with Excellent! customer service!! turns out it was a wood screw i had ran over, not only did they repair & fix, but also checked the tread on my tires & said I didn't need to replace any of them yet! Now that's honesty, & Integrity! I will be from now on bringing our cars here for any future service needs! Thank you John and awesome staff!

heather iler

Robin is very nice. Took my truck in to get the oil changed and checked over before going out of town. Dropped it off, and before long she called and said it was ready. Great customer service. Will definitely go back.

Todd Elder

Jason and his crew are great. I've been some places where the mechanic runs up a list of things he wants to fix and tries to upsell the repair bill just to drum up more business. Not here. I bring the car and the van in for annual inspections, and they always run coupons so I've always got a discount on the inspection. This year they passed my car, and told me a brake light was out. I checked the bill when I rang out. They didn't even charge me for the bulb, or the time to put it in. I've been doing my own repairs on my cars for the past 30 years, there's just too much in life to do, and I'm glad since moving here to Indian Trail to have found my home town mechanic.

Aaron Sentell

Ever since the management changed at Kloc's the service has not been the same. On top of that, when we purchased our tires under previous management they said we would get free rotations for life. The new management has decided not to honor that. They made this very clear by giving my wife a receipt with no work on it ($0 balance) that stated in large capital letters on the front, "NO MORE FREE TIRE ROTATIONS - RUSSEL BENTHAL". I really can't think of a way to be more rude. Update 8/1/2011: A new coupon just came out for free lifetime tire rotations and alignment checks with purchase of 4 new tires. I thought about going to confront the manager about it, but it's not worth wasting my time and energy on a company that has such disregard and disdain for its customers.