East Carolina Automotive Services, Inc.

George Chillz

I used to think these guys were good mechanics. Until a couple years later I started having to get the parts that they installed replaced by better shops. When I took my Subaru to the dealership for a serious unknown engine problem, they helped me find out that these guys had put an AFTERMARKET TIMING BELT in my car. No wonder they're so cheap. But a timing belt? Really? Its a 50$ piece of rubber. Buy the OEM so the repair actually makes sense. I also let them install a new clutch kit on my vehicle and that is already showing signs of wearing out after less that 40k miles later. There were other instances where parts that they installed broke days after the job had been done. They fixed those issues for no additional charge but had they been ordering proper quality parts then it would have never happened. I hate that I had been using them so long for so many repairs. Who knows what else I'll have to get redone next... Local isn't always better sadly.

Will Backenstoe

It seems to take a good bit of time to fix my vehicle there what should be a day or two sometimes would take a week or more

Caleb Foster

Super helpful, very professional. Also the worked with me on pricing and they brought the part up to me and showed me what exactly what was wrong with my part for my car. No funny business, Jerry "owner" and Allen "mechanic" are super helpful and I would always recommend them 100%!

Leisa Atlas

I have gone to Eastern Carolina Automotive multiple times now with my Subaru, my son's Mazda and my other son's Jeep. We have had oil changes, diagnostic work, and repairs done. Each time we have worked with Chris Roach, and each time it has been a 10/10 experience for my sons and I! Chris is very knowledgeable and seems to genuinely care about his customers. He always goes above and beyond to ensure that we are happy with the services rendered! I highly recommend East Carolina Automotive for all of your automotive needs!