Capital Chevrolet

Frank Shaw

Made an appointment to see a car. I show up, and they don't have it, or even anything similar. Requested they bring two cars from a sister dealership the lot for me to test, they agree. I call four times to check their status, and never get an answer. I ended up buying my car from another dealership. Appointment to get a key fob replaced. I show up, and they don't have the part. I make a second appointment to get the part, which is very expensive, and they program the fob but can't cut the key for me. Today I had an appointment to get the key cut, two full months later, and they said the machine was broken when I arrived. Don't get me started on the cost of labor here. 2 stars because the associates were very kind and understanding.

Robert Neales

It was a wonderful experience. My salesman Alex did a wonderful job of explaining details of the vehicle ultimately leading to a purchase. The sales manager Dan was there every step of the way making sure the process was being executed smoothly. I would highly recommend your organization. Just a side note, never did receive the $25 gift card for a test driving.... See you in the future for my next purchase! Best regards, Robert

Adam McCulley

James was great to work with and was open and honest about the inventory, availability, and pricing. He was also very knowledgeable about the features of the vehicle we purchased and helped us make a the right choice for our needs. Once it was time to make the purchase James and Willie made the financing process seamless and easy. I would definitely come back for any future purchases.

Michael Wilson

Bought a $35,000 truck in July 2021. Washed it one time and found rust all over the bottom and frame. It was hidden from me on purchase. Took it for an estimate at Carolina Collisions where they quoted me $11,600 worth of rust damage. Entire cab has to be replaced as it’s one piece, the entire frame is also rusted and was sprayed with a cheap black paint that is now chipping off and showing all the rust. Capital Chevrolet won’t pay for the repair and won’t work with me on a solution. Complete dealer fraud hiding this from a customer and not willing to make this right. 0/5 worst vehicle buying experience I’ve ever had. Pictures show the day I got it, you can’t see any rust because of the paint hiding in. Second picture is after 1 wash. Metal is so rusted and weak a hole showed up. Third picture is the estimate.