Hendrick BMW Northlake

Category: BMW dealer in Charlotte, North Carolina

Address: 10720 Northlake Auto Plaza Blvd, Charlotte, NC 28269, USA

Phone: +17043218126

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 7:30AM–7PM

Wednesday: 7:30AM–7PM

Thursday: 7:30AM–7PM

Friday: 7:30AM–7PM

Saturday: 7:30AM–5PM

Reviews

Nicholas Bombik

Jul 16, 2022

Got to work with Shane and Justin and they were fantastic! Customized the buying experience to exactly how I operate (for me texting back and forth). Super friendly, and fun buying experience! I will definitely ask for Justin and Shane when I come back! Thanks to the whole team too!

Robert Hager

Jun 25, 2022

This is my 4th purchase from Hendrick BMW. Great experience and service as always. The team was very efficient and professional from start to finish. The sales manager, Antoine Short contacted me at 8:45 from my online inquiry, Cole handled the sales process. By 12pm everything was agreed upon and I arrived at the dealership at 12:45 and driving away at 2pm. Thanks to Cameron in finance as well. Couldn't have gone any smoother. What a great group! 👏👏

Quinn Hall

Mar 7, 2022

What can I say ? The place is gorgeous, not to mention the vehicles . Clean with a professional laidback vibe if that makes sense . Fairly new facility with a stocked waiting area for customers and not that crowded feeling you find in other dealerships. I didn’t see the usual cubicles for the sales staff. I was there to pick up parts for the M3 . They had my part in stock and with no wait I was in and out in minutes . Recommended . Couldn’t really get a photo inside but trust me , it’s all that

Joe Alpha

Nov 30, 2021

Hendrick BMW Northlake provides excellent customer service! The experience is super smooth. They made it frictionless from start to finish. From the get go, being able to drive my car into the service space through the automatic rollup doors is great to get out of the elements. Once inside, I was greeted, the car was checked-in and the seat, steering wheel and floor board were covered with protective covers. Huge shout out to Brad Beard for being my go-to Service Advisor. He listened to my needs and got me settled inside. They have a large seating area along with a business center if needed. There are refreshments while waiting. One cool feature was getting a text with a video of the work being performed. Thank you! Great job Brad and the team!

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Aug 30, 2022
Hendrick BMW Northlake | Aug 30, 2021

Thank you for asking! At Hendrick BMW Northlake, the safety of our guests and teammates remains one of our top priorities. We've installed partitions, increased our sanitation stations, utilize car steering wheel covers and seat covers in service, and have masks and gloves available for guests. In addition to those safety precautions, we offer complimentary vehicle sanitation for our guests, health care workers, and first responders. We've amplified our nightly cleaning and have a specialist visit weekly for deep sanitation throughout the dealership Here is a link to our website and a message from Mr. Hendrick regarding COVID-19: https://www.hendrickbmwnorthlake.com/covid-19-update.htm

I have a BMW X3 08 and it came with 2 navigation CD's one dated 2011 an another 2012. Is there a newer version or which one of the 2 that came with the car do I install? Thank you Mark Kennerly

Yolanda Kennerly | Aug 31, 2019
Joseph James | Aug 31, 2019

I have a 2017 320i. You can call Peggy at Hendrick BMW Northlake. Tell her you spoke to Joseph.Much Love Hope sent

Do you have a BMW program like DriveFlow in Winston Salem?

Mark Williamson | Aug 31, 2019
David Hill | Aug 31, 2019

No they do not

I need to schedule an appointment for the recall on my BMW Z4, what would be the best time?

Philip Smith | Aug 31, 2018
Linda Morris | Aug 31, 2018

Or go online to find a time that works for you.

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Ser ice open today

Bobby Harris | Aug 31, 2018
Luke Gallman | Aug 31, 2018

Yes for limited timr

If your run-flat tires need air where do you go when BMW is closed

Tanisha Martin | Aug 31, 2018
john valentine | Aug 31, 2018

You can fill them at any available air machines at the gas station or local tire store.

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