Autopark Honda

Category: Honda dealer

Address: 3630 Old Raleigh Rd, Cary, NC 27511, USA

Phone: +19194674747

Opening hours

Sunday: 12–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

Thomas Bigas

Aug 9, 2022

I have mixed feelings about this dealership. We had a few recalls and some warranty work performed on our 2019 odyssey here and some of the workmanship and attention to detail seemed lacking at times. For instance we had our backup camera replaced and the trim piece with the Honda logo was scratched and scuffed around the backup camera, not to mention the trim piece was loose itself. After bringing it to the attention of the service advisor, they did fix the loose trim piece, but the scuffs and scratches are still there. We have also informed the service advisor about a leaking tire which was getting progressively worse during one of the oil changes. They claimed they couldn’t find a leak. Ended up taking it to a local tire shop and they found the leak, however the tire was not repairable due to the location of the puncture. Not to mention the tread was worn out on the tire. This was on the rear set of tires. The front ones had much more tread left. The thing is, we always had the tires rotated at this dealer. I might be over reacting here but I have a feeling they didn’t get rotated when they claimed they were rotated. I would recommend checking all repairs and services before leaving with your vehicle.

Matthew E

Jul 19, 2022

Initially called in & spoke to service advisor Stephen W. to get a quote. I like to have confidence upfront of what I will pay in total for desired services. On the service appointment day, Nick B. Was my service advisor. He pulled up the quote, reviewed it with me, and sought confirmation on the scope of work. Throughout the service, he kept me informed. When my vehicle was ready, checkout at the cashier was expedient. I ultimately had a great service experience just like I had on the service before. AutoPark Honda Service Department models consistency in delivering a professional service experience with high quality workmanship. I highly recommend.

Barbara Doll

May 25, 2022

I've been dealing with Autopark Honda for years and have been very happy and satisfied. Recently I purchased a 2019 Honda Civic Ex. Was on the lot looking for brand new vehicle but there were really none on the lot due to pandemic season, this is where I met Wally. He was very approachable and helpful. Didn't know at the time how helpful. I became so enamored with Wally due to his spirit, his helpful attitude and his knowledge in helping me to choose my car. He was amenable and went out of his way to give me the best service offered and the things that I requested of him. Wally is the Best. Make sure you ask for Wally for the best service rendered at Autopark Honda. Thank you Wally 💯

Brandi Hicks (Licensed Esthetician)

Apr 9, 2022

I started bringing my Honda here when I found out Todd was the service manager, I knew I trusted them to have my car serviced there. I recently bought tires, oil change, and I had a oil gasket leak. Landon Adams was my service advisor and he did a great job keeping me up to date with the progress. It was fast service, quality job, and I will not take my Honda anywhere else. I highly recommend their service department. Great group of people. When you go to different places and have too many hands dealing with vehicle you never know what service your getting, that’s why I chose to only come here with this Honda I have now. I know my car will be taken care of. They go above and beyond. Thanks guys

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Questions & Answers

Can I bring my dog when I get my car serviced?

Matthew Emmerson | Jun 1, 2022
Alex Wellman | Jun 1, 2022

Not sure if the elderly couple asked but they had their dog there on leash and well behaved. Did ask what the rules were but they had their dog. Magnificent beast.

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What are the Covid safety practices like here?

Anonymous | Aug 30, 2022
Autopark Honda | Aug 30, 2021

At Autopark Honda, we take safety and sanitation very seriously. Our staff uses disinfectant to wipe down door handles, display screens, key/ignitions, shifters, window/lock buttons, hood releases and steering wheels, along with other possible touch points. All before our staff services your car and again before your car is returned to you. We take the same precautions for test drives. We also have sneeze guards to protect our customers and staff and help to keep social distances.

Do they sell motorcycles?

sfv cef | Aug 30, 2021
Tom Black | Aug 30, 2021

No

A warning light "Batt" just appeared on my 2015 Honda Accord. I did not find that indicator in my owner's manual. Do I need the car battery checked?

Al Riordan | Aug 30, 2020
Ahmed Ansari | Aug 30, 2021

best bet

Is Charlie Bruce is still working there?

Joe Raymi | Aug 31, 2019
Malik Moss | Aug 31, 2019

No he retired but I am Malik Moss

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I have a leased CR-V thru Honda in Cary to be bought or turned in within a few months. If I turn the car in with the original tires and 30,000 miles on those tires, will I have to pay for wear on those tires?

Sally Curtis | Aug 31, 2019
randy lockhart | Aug 31, 2019

if they will pass inspection, you will not have to get new ones.

I have a appointment today I don't remember what time

Jon Nay | Aug 31, 2018
Autopark Honda | Aug 31, 2018

Hi, Jon! Yes, we will see you at 3:45 today. Thank you for your business!

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Why do you not post your service hours. I love driving over there with questions to find out you closed early

Chris Carpenter | Aug 31, 2018
Sharina Postell | Aug 31, 2018

They are usually open from 8-5 or 6 M-F... not sure of the weekend hours

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