Hotel 32|32

Tom Horn

The hotel had a great location, but I have two "gripes." 1) They charge a random $60 fee. That is how they keep the prices low. Once you show up and they surprise you with a fee like that, you aren't going to cancel your reservation. 2) They didn't clean our room a single time in the 3 nights we stayed there. I guess you have to request to get your room cleaned...?

Min Kim

One of the worst hotels I’ve ever stayed at. The prices on google are a lie because I was charged an astronomical amount for a two night stay. There is literally nothing in this hotel, it should be called a motel. We apparently got a room in the north building where there is no lobby and the person at the counter didn’t know anything. We couldn’t even get water there and the hallways are so small you can barely fit your luggage through. There is one tiny elevator that is dirty and clunky and just not it. I was so embarrassed to have brought my parents here after how much I had to pay. The staff are unprofessional and when I called about how much I was charged the person on the other line was getting mad at me. I’m so disappointed by this hotel.

Keshante A

Very boutique-style, compact hotel. The location was great and the staff was very friendly and accommodating. I liked that there was a balcony given the limited space. I didn't stay in the room much due to being on vacation, but the bed was comfortable and there was no noise issues. I wished there was daily housekeeping though. I also didn't get a chance to try the restaurant or bar inside. I enjoyed my stay!

Hanna Anderson

BEWARE! Do not stay here unless you absolutely have to. Total RIP-OFF. Dirty rooms and misleading advertising. This is a two star hotel at best. I don’t know how they managed to get a 4 star rating, honestly. I also have no idea how they have so many good reviews. As we witnessed numerous clients complaining to front desk staff regarding their rooms during my short stay. Room 404: If you paid for a queen bed and they put you in room 404, demand for a room change. The staff will insist that it is a queen bed, but it is not. They’ll also give you attitude when you ask to receive the room you paid for. It’s a queen bed frame with a full size mattress. There was a large gap between the mattress and frame all around. Furthermore, the bed was either broken or the mattress was in an unacceptable state. My boyfriend and I could barely fit in the bed together (we are slim) and the bed was so dented in that our feet and heads were about 10 inches higher then our hips. Also, the TINIEST room I’ve ever seen in my life. Shower leaks all over the floor. The water temperature nob does not stay put and constantly rotates, so you have to hold it in place as you shower otherwise the water temperature will rapidly change. Both rooms: AC does not work, only pushes out hot air. Bed sheets are stained and ripped. Mattress is stained. Towels are also covered in stains. Walls and curtains are heavily stained. The walls all need a good scrub. The curtains should either be deep cleaned or replaced. Ugliest view. Smoking is encouraged as there is an ashtray in the bedroom. You better like the smell of cigarettes and weed, cause that’s the aroma of this entire hotel. Very disappointed and will make sure none of my friends or family will stay here. Have already suggested that friends who are visiting NYC next month stay elsewhere. This place is not worth the money, at all.