Massage Envy

Category: Massage spa

Address: Main Street Marketplace, 1030 Main St #13, Waltham, MA 02451, USA

Phone: +17816474747

Opening hours

Sunday: 10AM–4PM

Monday: 10AM–3PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 9AM–6PM

Reviews

Tasneem

Aug 16, 2022

I come here for my facials, massages etc for almost a year now and I just had a terrible experience. The lady at the reception desk was extremely rude and racist.. I have an annual services thingy which is also a big scam because then they can just treat you like however they want... when I said I wanted to know her name she refused to give but she said a couple of things which were racist and mean.. the worst thing is I had an appointment for which I show up and the person suppose to do the massage wasn't there due to their miscommunication and so I had to leave wasting my time and when I wanted to get my refund and cancel my membership she said they won't do it..

Catarina Martinez

Mar 15, 2022

Sophea's work should probably be characterized as trigger point or myofascial release but she is, indeed, a queen. Just not for everyone.

M Z

Jan 27, 2022

***My Very First Google Review*** Sophea is A QUEEN and the strongest massage therapist I have ever had. She is so strong she could lift an SUV above her head…FOR HOURS. Her strength combined with her knowledge and skill, is truly invaluable. I cannot even believe my eyes at the complaints regarding her massage pressure. Sophea’s pressure is listed on the website strictly as “deep”. Directly below your selection it states: “The most heavy-handed of the pressures, involves skilled techniques affecting entire muscle groups & can be painful.” It is simply not her fault that people do not read and are too sensitive to “constructive pain” and feel the need to write negative reviews on here. To rid one’s self of months/years of chronic pain, you must breeeathe through temporary acute pain. The day after an exercise class or skiing I know how my muscles feel: sore. This is not because I have INJURED them, it is because I have exercised them and they are now recovering. I am 5’5” and 110 lbs. I would also like to note that I am anemic, for all of those complaining about bruising. Don’t be crybabies, you guys. Other massage therapists that have claimed to be “firm” or “deep”, were medium pressure at best. I am not coming to relax or fall asleep on the table, I am coming to release severe muscle tension. My giant muscle knots are so much better, and I visit her every two weeks. In conclusion, Sophea rules.

Darleen Pratt

Apr 13, 2021

I’ve been going to massage envy in waltham since I was pregnant 4 years ago for prenatal massages. Since then I’ve had several therapists and have found them all to be terrific. I personally have had my favorite therapist, Fan now for the last 3 years! In addition Jeannie has been my go to for facials! She explains the process, listens and applies the best products to match your skin type and desired results. Massage envy has been on top of all protocols to protect us during this pandemic. What is also great is if you are a monthly member and have excess credits to use, you can allow friends and family to reap the benefits!

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Questions & Answers

How long is a facial?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Aug 30, 2021
Massage Envy | Jul 31, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Aug 30, 2021
Massage Envy | Jul 31, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Aug 30, 2021
Massage Envy | Jul 31, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Aug 30, 2021
Massage Envy | Aug 30, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

Can I come without appointments

Savenir Pierre | Aug 31, 2019
Douglas Bailey | Aug 31, 2019

Yes, but your odds of getting a session won't be great; most of the therapists are booked weeks in advance. Make an appointment so your trip won't be wasted.

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