Address: 904 River Rd, New Milford, NJ 07646, USA
Phone: +12012621666
Sunday: Closed
Monday: 10AM–4PM
Tuesday: 10AM–4PM
Wednesday: 10AM–4PM
Thursday: 10AM–4PM
Friday: 10AM–4PM
Saturday: Closed
Leyla Tan
I called many times. They said three times that they would take my number and get back to me. they never returned. I haven't been able to solve the problem with my account for two weeks. a disgraceful place
Kaan Ejder
Bank of America is good bank but this branch needs a smart Manager. Unfortunately this brunch manager is not smart enough for being a brunch manager. She just gives hard time to people even for opening a new account. Today we tried to open a new account but we couldn't because of her. She wanted a lot of ridiculous documents just for opening a new account. We went to another brunch and open a new account that was much much more easy.
TALLTREPRENEUR
Manager here made me feel as if I was not even banking with BOA. I have been with BOA for over 11 years and she was extremely rude about waiving a cashiers check fee that was coming from my account. When you want continued loyalty and customer service you do all that you can to retain your customer and make them happy, especially with the competition of retail banking in 2019. Def looking to move my money elsewhere where customer satisfaction is the main priority, especially since my checking account is what allows these bank employees to be paid. Good riddance.
Diane Binns
3 generation's have had account's there. I won't bank any place else. The people in the branch are wonderful. BA as a whole, has a customers back. Money was stolen from my card. BA caught it. They called me. Told me not to worry. They fixed it. I never saw a charge. Outstanding!
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No You go in and you may need to wait a few minutes. But they will help with all your needs.
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