Homewood Suites by Hilton Boston / Andover

Alex M

The hotel staffs does not follow thru and don't care. So phony! Rooms are smaller then another property. Disappointed!

Lena Melton

The hotel is goos, clean, but kind of small, we only went for one night so that wasn't a problem, i expected more for the breakfast, but the food was good.

Jennifer Lewis

Dilapidated facilities - obviously and dangerously broken furniture in room, pool inoperable with no water, room smelled bad, was not offered standard Hilton Gold benefits at check in like complementary water or upgrade even tho hotel was empty. Hotel said they couldn’t make room keys or do anything to remedy the dangerous room situation because the computer system was down. Manager didn’t do anything next day either even when I showed photos of the broken furniture with spit wood and exposed nails.

Verified Hotel Guest

Positive: It was perfect for me and my Boys. A nice little getaway from home. The room/kitchen was very clean. Negative: The fire alarm went off and the hotel was very nonchalant about it. A guest was making dinner and set off the alarm. I felt if it was a true emergency and the hotel was in fire some would have been injured. Fire dept and police was there.