UScellular

Category: Cell phone store in Keene, New Hampshire

Address: 294 West St, Keene, NH 03431, USA

Phone: +16033570300

Opening hours

Sunday: 11AM–4PM

Monday: 11AM–4PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 9AM–6PM

Reviews

Crystal Magnuson

Jul 29, 2022

If I could give no stars I would!! This job is about customer service regardless of anything else. To treat someone badly because they don't understand what's happening with a device is in poor taste! Especially someone with a disability!!! The older women in there was the rudest I've dealt with in a long while... raising her voice, rolling her eyes... I mean come on!!! She should be fired!!!

Nancy Wheeler

Apr 18, 2022

Very helpful. Always willing to do there best to keep you safer vice. A Placer to talk to. Thank you for your help.

Ryan Smith

Apr 27, 2021

Received a letter from a collection agency for a debt owed to us cellular. First notification I received. US Cellular did not reach out to me or notify me in any way I owed $180.00. My account online has a zero balance. I pay my bill on time every month. I've been in the store twice in the last 6 months and no mention of debt. I called customer service today and all they said was call the collection agency. Not helpful in anyway. Would not tell me what the bill was for. So annoyed with this company. I've been a customer for years. This is unacceptable.

Phil Sangermano

Jul 6, 2018

Arianna and Katie were absolutely wonderful to work with. Knowledgeable and straight forward. They both stayed past closing time to help us because we arrived later in the day (still sorry about that). Great customer service, no if, ands, or buys about it!

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Questions & Answers

Had a straighttalk phone bought us cellular thought keep number they said yes but didnt can i get my old number back

Penny Mann | Aug 31, 2018
Jim Texiera | Aug 31, 2018

You might be able to go and ask for Max Bebee he will help you out

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Do I need to make an appt to get my phone looked at or make appt

April Banks | Aug 31, 2018
Jim Texiera | Aug 31, 2018

No just walk in

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DoI need An appointment

joni mastronardi | Aug 30, 2021
Retired Work | Aug 30, 2021

No just walk in

Okay so I had my phone in my hand when I got out of my truck after running an errand. I had it in the same hand as my wallet and keys, and it now has a cracked screen. I pay insurance on it, is there a deductible or will they just replace it?

Melanie Fortin | Aug 31, 2018
Jim Texiera | Aug 31, 2018

You will have to pay a deductible depending on what type of phone you have I have cracked glass on the back of s9 plus galaxy and it's going to cost 150.00 deductible I have the insurance also

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do u have previous owed phones for sale

Kellie Bemis | Aug 31, 2018
Jim Texiera | Aug 31, 2018

Refurbished is correct no used

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I have Verizon an sick of extra charges after billing problem Do you do buyouts

Jeff Mattson | Aug 31, 2018
Jim Texiera | Aug 31, 2018

Yes

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Can I buy walmart iphone change my cell ?

Alicia Edson | Aug 31, 2018
Lance Cote | Aug 31, 2018

Yes

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