Address: 1333 Mt Hope Ave, Rochester, NY 14620, USA
Phone: +15854793836
Sunday: 12PM–1AM
Monday: 11AM–1AM
Tuesday: 11AM–1AM
Wednesday: 11AM–1AM
Thursday: 11AM–3AM
Friday: 11AM–3AM
Saturday: 12PM–3AM
Nicholas O'Dell
Amazing cookies, definitely high priced so I only get them for special occasions. On my recent visit the customer service wasn't good but I just brushed it off. I think a rewards system would be really nice.
Rawad Elias
Tasty cookies, with a good selection of flavours. Staff were nice and helpful. Prices are a bit cheaper than Crumbl but I felt that the cookies were smaller than Crumbl as well. It’s a good place to satisfy your cookie cravings :)
Jessica Smith
Sooooooo rude! I stopped in and ordered a few cookies, one of them being the vegan birthday cake. The girl charged me for the cookies, then told me they were out of the vegan birthday cake, and I needed to pick something else (no apology for being out, just a straight up "we dont got no more"). I told her I wasn't interested in getting a different cookie. With a full blown attitude she said I had better pick another cookie because she doesn't know how to do refunds.
Faith Ruckdeschel
OMG! Insomnia Cookies, has the best cookies in Rochester.....IMO! 😋🍪🍦🍨🥛 They deliver until 2 AM, their cookies are delicious but they also have ice cream, cookie ice cream sandwiches, vegan and gluten free cookies, brownies, and a different variety of the giant cookie-cakes, etc. Please try them because u won't be disappointed and the delivery drivers are very sweet and fast! I literally received my order(pics down below 🤗)at 8:01 PM, and I placed my order at 7:41 PM! Everything was fresh and warm and I'm never disappointed! The cookies on the left WAS a 6 pack(Oops! I couldn't control myself! 😂)and they're 3 times larger than a Pillsbury cookie, but on the right are the deluxe cookies.....they're 3 times larger than the others! I think they're prices are really cool for not only the delicious quality but for the quantity size of the cookies. As u can tell from my review, I'm very satisfied! 😃
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WIVB had a webpage about the grand opening, but it can no longer be found now. 🤷♀️
They're closed a short time for renovations. I think they actually may have reopened now
I'm outside and the doors are locked with paper over the windows.... Are we talking about the one on Mount Hope?
They have Boxes of cookies, if that is what you mean. Otherwise these "trays" may mean what is used to bake the cookies. If you can be more specific I am sure I can answer, being a former employee.
It happens, and their prices keep going up
I believe they go as far as the 19th ward that way.
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