UPS Customer Center

Category: Shipping and mailing service in Elmsford, New York

Address: 3 Warehouse Ln, Elmsford, NY 10523, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 10AM–1PM

Tuesday: 10AM–1PM

Wednesday: 10AM–1PM

Thursday: 10AM–1PM

Friday: 10AM–1PM

Saturday: Closed

Reviews

Jenni Cheers

Jul 14, 2022

Just dropped off a package to be shipped and the man behind the counter couldn't have been nicer or more helpful. I was in and out in two minutes.

Sheng-Fen Yu

Dec 28, 2021

I drop packages at this location sometimes, the gentleman behind counter is always helpful. If it’s your first time visiting and use warehouse Ln, keep driving forward after you pass Sams Club and bird bus, and bare Right at the end of the road, within 2 seconds you’ll see building 3 on your right hand side. Customer Service office is around the corner of building 3.

Mar S (TheReviewer821)

Sep 28, 2021

Update- The UPS driver came back and noticed his assistant delivered our package to the wrong building. He was very professional and polite and I appreciated his attempt to rectify the situation, rather then act as if nothing happened. I still did not give a 5 star because of previously missed packages, including one that I had to file a claim for. I got the Ring door camera just because of UPS. They need to really vet the people they hire. These people love to mark "package delivered" yet they steal the packages. Not only did they not come to my apartment, but the property management confirmed the truck hasn't even been on my street today. Thieves! Now to waste my time filing a claim.

Daisuke Kaga

Jul 14, 2021

With sensitive information in my package, I knew that there had to be a signature upon receiving it. My package was left at my door since the morning and could have been stolen. These drivers and delivery people are not responsible. As a courier service, measures must be taken to ensure material is received by the customer in the most appropriate and efficient manner. DROPPING OFF A PACKAGE THAT NEEDS A SIGNATURE IS NOT RESPONSIBLE AT ALL.

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Questions & Answers

Q: Why don't you guys deliver packages like your supposed to? A: We hire people who steal and do nothing about it and FEDEX is 100000000x better than us BUNCH OF LOSERS

Lord Tyren | Aug 30, 2020
Sofia Luyando | Aug 30, 2020

Sorry you feel that way. FedEx doesn't service the volume we do. You can always request delivery confirmation for package safe guard.

I’m 19, ive now had 15 packages shipped to me through ups. Why couldn’t you guys deliver a single one on time? Every single one was delays or “lost”. Not to mention your app lies about it.

Jared DFTZ Vlogs | Aug 30, 2020
Cari | Aug 30, 2020

Most of the time I get my packages on time. Very rarely they are delayed. If they are its usually only 1 day. The app doesn't lie its usually updated with current day info at end of each day. I never had a problem like that

How can I get in contact with human resources

Carvell Dinkins | Aug 31, 2019
Dorothy T. Casale | Aug 30, 2020

Don’t work here. They will put you on leave a few days b4 you get into the union.

If my third delivery attempt fails, can I pick up at Elmsford.

Joseph Hunt | Aug 31, 2018
Michael Fennessy | Aug 30, 2020

Yes

How is it that a delivery can not be made to an address that has been delivered to several times over the last few months?

Alico 920 | Aug 30, 2021
UPS Customer Center | Aug 30, 2021

Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

Why is my package still at your location I live less the a mile from you

Marie Pellegrino | Aug 30, 2020
Randolph Edwards | Aug 30, 2020

I have zero control as per your pkg

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