Big Big on the Battenkill Kayak and Tubing

Kate Dial

Wonderful family run business! We had the best time floating down the river. Great for kids!

Nicole Marshall

Had a great time today! Kirsten was super nice and gave us updates the night before and made sure we knew where to go before getting on the River. Instructions were clear and we had no issues with finding the parking or getting our rafts, will definitely be coming back!

James Dean

Party of 6. When we got to parking lot the van was waiting for us. We were driven to the start point, handed our tubes and were on the river. Just over 3 hours later we got to the end point and handed our tubes to the same person that gave them to us and walked straight to our cars. It could not have been more easy or convenient. Only complaint was low water level in the river. Monitoring water levels and we will be back.

aileen l.

Floating the Battenkill river was lovely, but would use a different outfit for rafting/tubing. Our family made a group reservation and showed up on time. Maybe they are too thinly staffed which is causing them to be super stressed - but without explanation, the owner was unusually rude and rushed. During our orientation, she dismissed questions about where to get out of the river, or about safety - even from our kids. She pointed us in the direction to walk to find the tubes saying “it’s too far for me to show you." After rafting, when we got out of the river and walked up to designated pickup point, she was “agro” accd to our kids, basically yelling at us and insisting we pay extra because we had used a few floats of a different type that we hadn’t paid for. There was no signage at the place we had walked to to pick up our floats and get into the river with no supervision. If there is a different charge for certain floats, it would make sense to post prices and also tell us during the orientation not to use certain floats - they all looked like single person flotation devices to us. The owner refused to let us board the shuttle back to our cars until we agreed to pay more, telling us in a very combative way she refused to drive us back and she wouldn’t give us back our car keys unless we gave her more money. Super unprofessional and somewhat scarring after a beautiful time on the river. Our kids are still upset with how she treated us and a little freaked she was so threatening. Guess the silver lining is it spurred a conversation about how to handle this kind of bullying and intimidation if we ever encounter it again. Do not recommend, especially for families - we are shocked this outfit is still in business when there are other options.