Affordable Auto and Truck Repair

Category: Auto repair shop in St. Petersburg, Florida

Address: 7121 9th Ave N, St. Petersburg, FL 33710, USA

Phone: +17273434242

Opening hours

Sunday: Closed

Monday: 7:30AM–5PM

Tuesday: 7:30AM–5PM

Wednesday: 7:30AM–5PM

Thursday: 7:30AM–5PM

Friday: 7:30AM–5PM

Saturday: Closed

Reviews

Vincent Gallo

Jul 5, 2022

Mr. Bob Ortiz and his staff provided excellent service to me after I encountered a problem driving down to St. Petersburg, Florida from New York City. He was professional, courteous and resolved the problem in a quick and timely manner. His rates are very reasonable. I will recommend him to my family/friends who live in the area or travel to the area.

Rick Chandler

Sep 27, 2021

Bob and his staff are amazing! They are all very professional, friendly, and upfront with prices. We have been taking our cars there for a few years now and have always been very pleased!! As long as Bob is in charge we will be customers. Thank you for great and honest service!!!

Brooke Colello

Jul 1, 2021

This was a really bad experience from start to finish. I felt like Troy was trying to not be straight with me every time I spoke to him. My check engine light turned itself off? Sounds questionable, but ok. Then why are you “suggesting” a $600 repair? But he didn’t even suggest the repair, he called me to tell me the estimate was in my email - but he didn’t want to go over the estimate with me on the phone. Then when I picked up my car - after declining the “best guess” $600 repair - they tried to charge me $112 for their diagnostic. But the whole time trying to explain the $112 charge, he wouldn’t meet my eye or look me in the face. Sketchy. I had previously talked with Bobby on the phone and he seemed straight, but based on my in person experience, I won’t be going back even if my CE light comes back on. Be warned.

Marc Williar

Jul 16, 2020

Bob Ortiz and his staff have worked on 4 cars for my family. Each and every time, Affordable Auto and Truck Repair provided quality service at a reasonable price. My first experience was when my son called AAA due to a late night problem. Affordable Auto and Truck Repair arrived quickly, towed his car to their facility and secured it and repaired and returned it to him the next day. I have since taken my car for regular maintenance and new tires; my wife's car due to an electrical issue; and my daughter's car for a sensor issue. For my daughter's car, Bob recommended that we also replace her tires. He gave me a quote on a new set of tires but also informed me that for the type of tire my daughter needs, he wouldn't be able to compete with the national tire companies and suggested I shop around. At every juncture, Bob has dealt with me honestly and fairly, always kept me updated on cost and time to completion of the job, and provided quality service. By putting himself in the shoes of his customer, Bob and Affordable Auto and Truck Repair offer the highest degree of customer service. They deserve and have earned my highest recommendation.

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Questions & Answers

can you make brake hydraulic lines?

Charli B | Aug 30, 2020
Affordable Auto and Truck Repair | Aug 30, 2020

Yes

I have engine problems with undetermined possible cost. Do you finance ?

k k | Aug 30, 2020
Affordable Auto and Truck Repair | Aug 30, 2020

We have 2 forms of finance 1st Snap finance, #2 Synchrony Car Care

Is it a common practice of yours to treat elderly customers with disrespect?

bill martin | Aug 30, 2020
Affordable Auto and Truck Repair | Aug 30, 2020

Mr. Martin, Please feel free to contact to me at 727-329-8728 regarding any concerns you may have regarding your experience. I would love to go over any audio and or video from your time at the shop. Thank you,

Wouldn't the name "Not Affordable Auto Repair" be closer to the truth? Just sayin.

bill martin | Aug 30, 2020
Affordable Auto and Truck Repair | Aug 30, 2020

Hi Mr. Martin, hope your day is well today. As stated in a previous response. We completed exactly what you told us to. I understand you now have additional issues. Please feel free to contact me directly with any further questions. Thank you,

When you don't repair the car right the first time...is it normal to charge for warranty work like you do?

bill martin | Aug 30, 2020
Affordable Auto and Truck Repair | Aug 30, 2020

We most certainly have a 2 year 24k Nationwide warranty on most repairs. However, some customers like your self prefer to bring their own parts. This is 100% ok. We do advise our customers that if provide your parts and labor you have a FULL warranty. But if the customer supplies the parts we can only cover labor warranty. Which means it would be under warranty if the claim was due to poor labor. This is not the case in your situation. Please feel free to contact me directly and we can further discuss. 727-329-8728 Sunny.

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