L.L.Bean

Category: Clothing store

Address: 340 Legacy Pl, Dedham, MA 02026, USA

Phone: +18006506358

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–6PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Kenneth Dawson

Jun 9, 2022

The so called customer service rep took delight in refusing return of a defective product. Then called over a "manager" to handle my objection to her action. While waiting for the "manager" the rep communicated via radio that a "second set of eyes" was needed. She did this three times in the minute and a half it took for the other person to arrive. It became quite obvious that needing a "second set of eyes" was code for just-say-no. Of course, when I called headquarters in Freeport and spoke with an individual who was actually employed to provide 'customer service', the matter was easily resolved, the return (free of charge) was set up and a replacement garment was shipped. Moral of story... don't expect help of any kind from this location if you have a defective merchandise return. Save yourself time and aggrivation by calling headquarters where the associates remain dedicated to providing the level of top-notch customer service that we've come to expect from L.L. Bean

Pæddik Möhr

Jan 21, 2022

This store is awesome! They have all the essential camping gear, hiking equipment, and a large YETI selection. L.L.Bean also has plenty of stuff you didn't even know you needed. Found a few great deals upstairs with outlet prices. More than 60% off 2 pairs of corduroy pants!

Vincent Palumbo

Nov 15, 2019

Outstanding store. Excellent variety in gear and clothing. Exceptionally knowledgeable and patient staff. Very helpful. Great 25% off sale.

Justin Christian

Feb 2, 2019

Great store and everyone is very helpful. This store feels like an extension of the Flagship store in Freeport, Maine. Whenever we visit an L.L. Bean store, it is very rare that we walk away without purchasing any items. I bought a backpack that I needed and also a heavy duty winter coat. The quality is top-notch, the pricing is very competitive to The North Face and Patagonia. The people at L.L. Bean are always very helpful. Thanks and we’ll be back soon!

Thanks! Your review is awaiting moderation.

Questions & Answers

Does LL Bean keep track of items bought at any particular store. I bought a sun hat at the Dedham store. I lost the hat and would like to purchase an other one just like it. Any info would be helpful. Thank you

Warry Lomax | Feb 1, 2022
L.L.Bean | Feb 1, 2022

Yes, as long as you provided your information when you made the purchase, we can look up the item in your records. Please give our customer service a call and we'll be happy to help.

Read More

Do you sell women's swim suits in your Dedham store?

Mary Robinson | Dec 3, 2021
L.L.Bean | Dec 3, 2021

Hi Mary, while we have them during spring and summer, currently we are sold out and won't have more until after Christmas. They are available to order online however.

is there any senior hours at edham ll bean store

Jatinder Sharma | Aug 30, 2021
L.L.Bean | Aug 30, 2021

We have time available from 8 am to 10 am daily when you can shop by appointment with limited other shoppers. Please visit our website and search for Dedham for details or give the store a call.

Do you carry 1 1/4 inch wooden toggle buttons?

Carol Leonard | Aug 30, 2020
L.L.Bean | Aug 30, 2020

I am sorry, Carol, we do not carry toggle buttons. ~ Jordan

Do you have the O- Grill in stock at your store?

John Caravello | Aug 31, 2019
Sudipta Talukdar | Aug 31, 2019

Call d store and check ..best option

Do you carry Sara Fitz wrapping paper?

marjorie floyd | Aug 31, 2019
big ron | Aug 31, 2019

You have to call I'm not sure

Read More

Can I bring my dog in

William Belanger | Aug 31, 2018
Ariel Ortiz | Aug 31, 2018

Im sure they wont have a problem if its a service dog, if not why would you bring your dog to a place of business?

Read More

I have an llbean rain jacket that is a little torn. What is the replacement policy?

Pat Ramirez-Lisac | Aug 31, 2017
Kirill Birger | Aug 31, 2017

They can even store your receipt by your phone number

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places