RJ's Outdoor Power Inc

James June

If you are looking for an "old school" experience of what customer service used to be like, this is the place to stop for your power equipment needs. Bob and Judy are wonderful. They are people of their word. They follow through on getting you what you need, when you need it, with a lot of solid advice thrown in to make a proper decision about such a large ticket item. I highly recommend this establishment It was a wonderful experience from start to finish, over an approximate four week period, including the delivery of the snowblower unit. Absolutely a five star location!

Brett Murphy

Probably the nicest group of people at a small engine repair place I've ever used. My previous shop unexpectedly closed and my snowblower needed repair just before a big storm. RJ's was able to get my machine in and out so quickly I had it in time for the snowstorm. I will definitely be coming back.

J Lucas

This is the only place in the area you want to go for sales and service of lawn equipment. Bob is knowledgable and friendly. The selection of equipment and parts on-hand is great. They also have propane and ethanol free fuels.

Glen Buckley

I went to RJ's Outdoor Power, Inc. 460 New Ludlow Rd. Chicopee, MA to look for a new lawn tractor. I was immediately greeted by a lady behind the counter and I explained that I was looking for information about lawn tractors. I had walked in leaning towards a cub cadet after doing on-line research and talking to friends. Bob came a few minutes later as he was un-loading a truck and introduced himself. I explained what I was looking for in a lawn tractor and Bob asked a few questions and then showed me some units that would do what I was looking for. I was impressed that Bob actually listened to my requirements and showed me units that would fulfill my requirements. He was not pushy or tried to steer me into something. He laid out the pros and cons of the different units as we went along. I had narrowed it down to 2 different zero turn units. Bob offered me to test drive a zero turn unit as I had never used one before. I decided on the Cub Cadet ZT2-50 unit. Delivery was a very pleasant experience. The delivery man went over the operation of the unit and gave me some pointers that have been spot on. I have been back to RJ's Outdoor Power, twice now for supplies as they carry the needed oil and filters etc. and they have everything in stock. I was never made to feel rushed by any of the staff including the delivery person. Now About the unit I bought. I bought the Cub Cadet ZT2-50 August 2019 and retired my 19 year old lawn tractor. This unit delivers as promised. Starts right away, handles very well, and is very easy to change the oil. I am having no issues at all as the Kawasaki FR691V has plenty of power for cutting where my old lawn tractor would slow down and cut poorly. Vibration is not an issue and the garden hose clean-out connection is great. Seat accommodates me as I am over 6' and I am able to stretch out while using. Cup holder is a nice touch and having the LED readout is great for keeping track of needed service intervals. The extra wide tires make using this unit on inclines more stable and I get better traction. I enjoy using this product and now look forward to using it every week. I highly recommend going to RJ's Outdoor Power, Inc.