Lahey Hospital & Medical Center

Category: Medical Center in Burlington, Massachusetts

Address: 41 Burlington Mall Road, Burlington, MA 01805, USA

Phone: +17817445100

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Mary Ann Cummings

Aug 19, 2022

Actually, I give negative stars. I was taken to this inhospitable hospital by ambulance. My legs had been getting very weak in the days prior and I fell a couple of times as a result. On this day I was with friends and I had a couple of beers when the same thing happened. I was nothing close to intoxicated! I sat and then laid on the ground to avoid injury. At the hospital the staff put me in a room and left me for over an hour without taking vital signs, offering me water or even checking on me. They had made the assumption that I was drunk because they smelled alcohol on me and they never checked to see what was causing me to be weak in the legs. I found out a few days later from a caring hospital. This could have been someone with alcohol on their breath and died in that room due to unprofessional, assuming people. Who knows if it maybe has happened? I’m on medication and doing fine now.

Abigail Taney

Apr 23, 2022

I was Transferred from Lahey Peabody to Lahey Burlington where I saw Dr. Andrew Larsen. After a week of not receiving proper care in Peabody it was a heart warming feeling of seeing Dr. Larsen where I received proper care! I was supposed to have a follow up appointment with him 4/25 however it is too far away from my work and the issue has been resolved so I canceled that appointment. However if I find myself in another similar situation I will absolutely be making an appointment with Dr. Larsen

Connor Brown

Apr 6, 2022

Went in for a routine checkup on my ears because I have tubes in my ears. The doctor wanted me to take a hearing test as I am a relatively new patient. I had taken one before and I know my hearing was impaired before the tubes were put in, but also had verified that my hearing was corrected due to the tubes. I took the hearing test anyway as I figured it was not a big deal and if the doctor wanted it I would not question them. I also had some wax removed from my ear during my short appointment to check in with the Dr. My actual care was fine, my problem comes from what I was billed. I ended up getting a statement from both the doctor and the hospital. The doctor charged me a very large fee for their time in addition to another large charge for removal of earwax. The hospital also charged me for the removal of ear wax and that fee was more than triple what the doctor charged me. Lastly the hearing test was again an extremely large charge. All of these charges came out to more than a week and a half of full time work at the minimum wage in MA (before taxes). It is absurd how much I was charged for a routine appointment. I called and asked about the charges and explained my frustration and surprise with the cost. I was told the doctors don't know what their patients are going to be charged and thus can't make decisions based on what their patients can afford. It seems that everyone wants to avoid taking responsibility for overcharging. The billing department provided no justification for the size of the charges. They don't need to. I was only told explained how lucky I was that I had insurance to cover some of the cost. I would consider the cost after insurance to still be high and my insurance covered over 2/3rds of the bill. This should not be allowed to happen here or anywhere. If this is what they charge for a routine visit I might start having nightmares about having a more critical visit.

Lisa Keegan

Nov 23, 2021

Sitting here for 5+ hours with Covid waiting for an X-ray. Went up to the girl at check in and she was exceptionally ruined. Just wanted to make sure I was still in line for X-ray as an hour prior they messed up two people with the same name. Too bad she is the front and center of this hospital as the nurses and doctors are great here.

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Questions & Answers

Does Lahey have any public phone charging stations?

Patricia Murray | Aug 31, 2019
Josh Clinton | Aug 31, 2019

Main lobby and the ER.

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Do you do adult male circumcision?

kizito frank | Aug 31, 2018
Josh Clinton | Aug 31, 2018

Call and ask

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Do you have handing cap parking and is it free parking

John Presutti | Aug 31, 2019
Henry Lebensbaum | Aug 31, 2019

It's disgusting because it's not free.

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Is there a practitioner who understands post tick bite illness?

Nancy Tucker | Aug 31, 2018
Haley Kenney | Aug 31, 2019

You want infections disease, they’re amazing and yes, they can definitely handle tick borne illness

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Can I inquire an appointment

antoaneta siderova | Aug 31, 2019
Nelson Ruiz | Aug 31, 2019

Yep

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Is lahey clinic accessible by public transportation?

sheilah mclaughlin | Aug 31, 2019
Josh Clinton | Aug 31, 2019

Yes. Both the T and LRTA stop there as well by multiple drivers using their vehicles to transport themselves or others publicly.

Do you prescribe pain medications

Grace Kelly | Aug 31, 2018
B G V SR (B) | Aug 31, 2018

Pain Meds ONLY AFTER SURGERIES!

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Does orthopedics do a procedure called Radio Frequency Ablation?

Charlene DiBiase | Aug 26, 2022
JeffinMass1 | Aug 29, 2022

I should refer you to that department in Lahey.

How do I get to the Southeast wing

Ken Bushnell | May 2, 2022
Laura Lambright | May 2, 2022

Enter through the main entrance at 41 MallRoad. Immediately turn left and walk past the auditorium and the second Southeast lobby. Continue into the Southeast hallway and physician offices and the Infusion center will be on your left. There should be greeters in the main lobby who can also direct you. Have a good day!

Cost to park?

Marilyn Hamilton | Apr 2, 2022
AJ Bazookavich | Apr 2, 2022

1 hour or under is $4 Anything after 1 hour is a flat $9

Can a spouse of Lahey stay un the room her husband is in over night?

Diane Burroughs | Dec 3, 2021
Brianna Tavares | Dec 3, 2021

No, visitors are not typically allowed overnight unless it is circumstances such as the patient is critical and on comfort measures only

how does a patient receive a teleahealth conference? is it set up through Mail?

Johann StLaurent | Aug 30, 2021
John Strauss | Aug 30, 2021

Mine was set up through the mylaheychart.org web page. They use their own program not Zoom, Meet or WebEx

Is there an App to add to my phone to pull up My Chart?

Natalie Lemberg | Aug 30, 2021
John Strauss | Aug 30, 2021

I've never seen an App. I just go to mylaheychart.org

Does anyone know lahey behavior health Burlington's fax number?

M Fly | Aug 30, 2021
Henry Lebensbaum | Aug 30, 2021

Sorry. Call them tomorrow

What hotels are near the hospital.

Jennifer Gilman | Aug 30, 2021
Zaida Lopez | Aug 30, 2021

The Marriott

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Does the clinic deal with chronic regional pain syndrome

lisa mathews | Aug 30, 2020
Elaine Maldonado | Aug 30, 2020

I believe so not to sure .call clinic make appt would be advise good luck

Why is an autopsy not perform Ed on someone you who dies.

susan wass | Aug 30, 2020
Kathleen Hickey | Aug 30, 2020

An autopsy isn't always necessary as they provide very limited information that doctors might already have. Medical autopsies are different from the ones you see on TV

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Why are there no cameras in the parking garage?

Deb Shukis | Aug 30, 2020
Bonnie Woolley | Aug 30, 2020

I don't know if they do or don't have security cameras, however they do have security officers who will walk you to your car, put air in your tires, jump start your vehicle needing a jump start and help you find assistance for other issues you may have.

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What are the inpatient visiting hours?

Debbi Riordan | Aug 30, 2020
Bonnie Woolley | Aug 30, 2020

Anytime, they just want to remind people that patients need their rest. Typically people visit through out the day and evening.

Where is the cafeteria located?

Susan Powers | Aug 30, 2020
Bonnie Woolley | Aug 30, 2020

If your coming in from the parking deck and walking through the front doors it's directly to the back on the left side.

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Are there wheelchairs available for visitors that have trouble walking

donald michaud | Aug 30, 2020
Kathleen Hickey | Aug 30, 2020

Yes, they are located at both entrances

I had hernia surgery back in August and missed my follow up appointment with my doctor due to a personal reason. How do I go about rescheduling the appointment?

Raymond James | Aug 30, 2020
D Doherty | Aug 30, 2020

Absolutely call, if they want you to go see the surgeon they will let you know.

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Why don't you publish the menu for the week in the cafeteria ?

Pat Frost | Aug 30, 2020
Pat Frost | Aug 30, 2020

Ok

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How much is public parking

Susan Thomas | Aug 30, 2020
Henry Lebensbaum | Aug 30, 2020

It depends on when you park

Where can I find Dr fred Gordon

Joe stevens | Aug 30, 2020
Nelson Ruiz | Aug 30, 2020

Give them a call

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Are there any Pediatricians

Priscilla Perry | Aug 31, 2019
Draven 326 | Aug 31, 2019

Not at lahey Burlington. I think in woburn

Who would i speak to about being reimbursed for a parking charge. The machine wouldnt read my card so i payed cash. It still charged my card when i looked at my bank account. Unfortunately i have no receipt or anything.

Sebastian Belanger | Aug 31, 2019
Nelson Ruiz | Aug 31, 2019

You may have to go back and talk to them. Day and time of event could help

Can I get yellow fever vaccination at Lacey Burlington ma?

Mukesh Raval | Aug 31, 2019
Henry Lebensbaum | Aug 31, 2019

Yes

Lyme disease testing?

NL Heelis | Aug 31, 2019
Henry Lebensbaum | Aug 31, 2019

Yes

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How much money do we need to valet parking

Janice Lindquist | Aug 31, 2019
Nelson Ruiz | Aug 31, 2019

10$ per day

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What time does Urgent Care Clinic open today in Burlington?

Anne Heller | Aug 31, 2019
Michael Kelly | Aug 31, 2019

My search on the web does not show when urgent Care clinic in Burlington

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Is there an oral surgery departments at Lahey Hospital?

F. B. | Aug 31, 2019
Josh Clinton | Aug 31, 2019

Department, no. Surgeon, maybe on call for extreme situations but not for something you can walk in for.

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Is there an oral surgery department

F. B. | Aug 31, 2019
Nelson Ruiz | Aug 31, 2019

Yes there is. You can find details online

What time is your travel clinic open till

Sharon Ferrari | Aug 31, 2019
Michael Kelly | Aug 31, 2019

5 pm..in my experience u need to make appointment

would it be possible to get medical records of what was wrong with me in 1974 when I was there for medical exams and what the treatment was .... is so how would I go about it ... the clinic was in Boston at the time

Marie Bea Vautour | Aug 31, 2019
Jon Bartus | Aug 31, 2019

That's really something you need to call them about. I'd be surprised if anyone who's monitoring this would be able to answer that for you.

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what days of the week the walk in clinic is open and what the ours of operation is open

Tony Tracanna | Aug 31, 2019
Michael Kelly | Aug 31, 2019

I think it was 8 to 6... Just know that walk-in clinic is no longer in the main building

Are there visiting hours

Jane Walton | Aug 31, 2019
Robert H. Mugford | Aug 31, 2019

There is visiting hours.

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How long before you start taking meds for your colonoscopy

Cheryl H | Aug 31, 2018
B G V SR (B) | Aug 31, 2018

They hook up an I.V. as soon as they wheel you into the procedure room.

Where is Bldg 31 ?

Ernest Long | Aug 31, 2018
Josh Clinton | Aug 31, 2019

31 Burlington mall Rd, next building over. Lahey pretty much owns that whole block

Can the doctors accept video call appointments

Frederick LaFrance | Aug 31, 2018
Josh Clinton | Aug 31, 2019

This place is sorta upscale but not to that level. That's a market they are missing out on, lot of easy money to be made there.

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Is there a lime tick. Clinic at lahey...more info about reactions to tick bites?

Nancy Tucker | Aug 31, 2018
Haley Kenney | Aug 31, 2019

They do have some STELLAR infections disease doctors who can tackle most anything you throw at them

Is there any assistance for hotel stay while attending hospital?

Shirley York | Aug 31, 2018
Edward Sweeney | Aug 31, 2018

I'm unaware of that but I've not heard of them doing it

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What time does lab open?

Susan Baker | Aug 31, 2018
Sharon Verge | Aug 31, 2018

Depends on which day. 7 during the week 8 on Saturday and 9 on sunday

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How do I change my PCP

Henry McDermott | Aug 31, 2018
Robert H. Mugford | Aug 31, 2018

Talk to the hospital

Fo you have valet parking

Pam DeGroot | Aug 31, 2018
Robert H. Mugford | Aug 31, 2018

They do valet parking on the spot

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How much does it cost to park

Jim Jones | Aug 31, 2018
Dave L | Aug 31, 2018

2-8$ max they charge is 8$

What types of medical insurance do they accept?

MoonwolfeConsulting | Aug 31, 2018
Josh Clinton | Aug 31, 2019

It's a hospital. Everything to nothing is accepted

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How do i order a vest or a jacket? I am an employee of Lahey and would like one..

Sharon Verge | Aug 31, 2018
Josh Clinton | Aug 31, 2018

Ask the supervisor, they honestly aren't that warm anyways.

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i need to find out info about a dr

Bob Burnham | Aug 31, 2018
Michael Mika | Aug 31, 2018

Dr Francone. Gastroenterologist TOP-SHELF already promoted. Saved my life. My last hope.

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Who is a neck doctor at Lahey in Burlington

Gary Boisseau | Aug 31, 2018
Michael Mika | Aug 31, 2018

I was operated for Crohns disease. They saved my life. Number ONE hospital. Good luck. Mike

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I have to get spinal surgery. What are the rooms like on surgical floor and how are the nurses

Chris Batchelder | Aug 31, 2018
Sharon | Aug 31, 2018

The nurses are great. Most rooms are very good. I think the south wing is newer.

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What exit is Lahey Burlington from 128s

Lana Mclean | Aug 31, 2018
Haley Kenney | Aug 31, 2019

33b is your fastest bet

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What time Lahey hospital walking clinic open today

Robin G. | Aug 31, 2018
Michael Dumais | Aug 31, 2018

Lahey Hosptial Burlington has a E.R. 24/7, primary care Monday through Friday.

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