Address: 357 Avenue C, Williston, VT 05495, USA
Phone: +18028914034
Sunday: Closed
Monday: 6AM–3PM
Tuesday: 6AM–3PM
Wednesday: 6AM–3PM
Thursday: 6AM–3PM
Friday: 6AM–3PM
Saturday: Closed
Jennifer Wolford
Casella clearly has a company practice of deceiving their customers. We are consistently missed on our pickup days (3 out of past 4 times but neighbors were serviced) and told day after day that someone is coming either later that day or next day with no results for a week. One customer service rep said we had been lied to all week because they never actually had us on the schedule until the following week. They also say they cannot issue refunds as requested- which is just overtly lazy customer service. The reps are well trained to just apologize and say what you want to hear but also say they don’t know anything. It’s all a game to this company, very shady.
Briana Bird
For the last 3 months I have to do weekly calls because they don't pick up the recycling. Each week I get told they're going to fix this so don't have to call again, but each week I still have to. Their drivers will mark it as picked up even when they don't and I have to offer to take pictures to prove it. I'm a renter so I don't have a say in the company my landlord uses, but I will never hire this company. I have been reaching out to my landlord too in hopes she'll switch to a reliable company. Definitely recommend looking elsewhere if you want a company that does its job.
Jordan Royals
For truckers, this is the fastest and easiest I've ever gotten loaded at a waste/recycling facility in the US or Canada. The yard was small, but swept clean, so no chance of puncturing a tire. In and out inside of 30 minutes.
scotty woodrum
This is a tight place to get around in . The docks are at the back of the building. Pull on scale weigh in and out. No overnight parking. There is a rest area 5 miles away on interstate 89
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Please call 800-CASELLA to schedule a pickup if you have large materials that do not fit inside your curbside container.
Items made of plastic, which include laundry baskets, 5-gallon pails, plastic chairs and general household items.
No. Plastic bags or films of any kind are not accepted in Zero-Sort recycling. To recycle grocery bags, please bring them to a participating grocery or retail store near you.
No. Do not place your Zero-Sort recycling into bags. It is preferable that your recyclables be placed directly into your Zero-Sort recycling container.
Zero-Sort recycling is Casella's state-of-the-art process, which enables all recyclables - paper, cardboard, plastic, glass, and metal cans to be collected in one container eliminating the need for you to separate recyclables.
Recyclables should be rinsed clean of any food waste. Corrugated cardboard boxes should be broken down into 18" x 18" max pieces. Lids and caps can remain on empty plastic bottles. DO NOT tie newspaper or cardboard with twine.
Yes. Items that can't be recycled should be tossed into your trash container. Your Zero-Sort recycling container is for recyclables only - paper, cardboard, plastic, glass, and metal cans. Please do not place any trash items in your Zero-Sort recycling container as this can cause contamination.
Our billing is monthly so if you have any service during the month you will be billed for the entire month.
Please store all hazardous waste, including batteries, in a safe place in your home until there is a rescheduled household hazardous waste day in your community. It is very important that household hazardous waste NOT be disposed of as regular waste in your bin.
Great question! On many of our routes, Casella operates what are known as split-body trucks. With a split-body truck, the trash and Zero-Sort recycling are dumped into the same opening on the truck but are separated by different compartments. These modernized vehicles keep the trash and recycling separate and facilitate the collection of both materials on the same trip.
Unfortunately, there is no set time. Please place containers at the curb the night before your scheduled pickup day.
We will still be collecting your waste and your recycling separately at this time, and there is no anticipated change in your level of service.
No. Trash containers are intended for municipal solid waste (household trash) only. For disposing of construction debris please call 800-CASELLA to discuss renting a dumpster.
The guidance we have received from OSHA is that regular waste generated in a household where someone has been diagnosed with the coronavirus is to be handled as we manage all waste, following normal safety precautions and wearing personal protective equipment that all of our drivers and helpers have on daily. There will not be a change in your service, and we wish you well.
Please bag all of your waste materials and put the bags in your container. We request that you not bag your recyclables, as it creates issues for our recycling center sorting lines.
Please store all hazardous waste, including batteries, in a safe place in your home until there you feel safe going to the transfer station. It is very important that household hazardous waste NOT be disposed of as regular waste in your bin.
At this time, there are no anticipated service changes to your normal collection schedule. We will alert you via a phone call or message if there will be changes in the future.
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