uBreakiFix

Tim Cwik

This is a great tech resource. They were able to.fix my phone on a while I waited basis instead of having to wait 4 or 5 days for insurance to send a replacement. Staff is very knowledgeable and very patient with all.sorts of customers. Definitely the go to place for phone repairs.

Megan McBride

I brought my laptop in last month for a simple cleaning. The "manager," Robert, performed the service. When I got the laptop back, there were scratches on the top, back, and all around the sides where it appears as though he pried the casing off. The screws holding the casing on were also stripped and one even fell out when the laptop was returned to me. I had only had a single scratch that was less than half an inch in length, which I discussed with the man at the counter, Nick, who took my laptop. After a month of many phone calls and emails, Asurion's Store Resolutions team told me that I would only be receiving a refund for the cost of the service (about $20) and not the cost of the laptop's casing. I was told this was because of "the shape of the device when it was checked in." Which makes no sense, because it was in beautiful shape when I dropped it off; its only a year old and I keep it in a microfiber sleeve when not in use. Apparently this decision was made by the previously-mentioned manager, Robert, and district management. I'm not sure why he was allowed to make such a decision since he was the one who damaged my laptop to begin with. I also know that he lied to the Store Resolutions team, because he told them he did not even have to open the laptop to do the cleaning. As I mentioned, a screw fell out when I got the laptop back. How does a screw fall out all by itself? Needless to say, I will not be returning here and I want to make sure everyone knows the risk of leaving their valuables in the hands of the incompetent employees and management here.

Lisa Rapanotti

I had a great experience here. I needed a new battery and screen for my Galaxy Note 8., The store "attached" to The Verizon store. I'm very pleased!!

Robinson Guerra

I found this place by just googling (fix iPad screen). I made an appointment by email because they were closed when I found the website. They called me first thing in the morning, to confirm my appointment. When I got there they took a look at my son's iPad mini 4 and said we can fix it within 2-4 hours. They were very reasonable with the price and friendly service. They only use high quality products so you don't have to worry about getting something cheap like a low quality screen or anything like that. I highly recommend this place to get your electronics fixed. I am extremely happy with the work they did.