Your WDW Store

Kat Kit

Wow! What a great shop! I had been searching for a specific item and I couldn't find it anywhere. Then I came across this online shop! It was on backorder and they would kindly email me updates about my order status! Excellent customer service! Shipping was great and I received my item immediately! I love this shop and will certainly be purchasing from them again!

Wyatt Dolce

Let me start by saying that I wish there was a 4.5 star option as I would have chosen that. I have had no issues with communication with them over email and they were able to confirm that the pins I was planning on ordering were in fact in-stock prior to my order being placed. They also responded to my email conceding the crack in the plastic dome on 2 of the pins I ordered. I also found the prices for the particular pins I was purchasing to be in-line or a little below the market price on ebay for them which was great. I will say that some of their items contain some higher mark-ups, but they are a re-seller, that is just how it is. These markups are typically around the same markup as an eBay seller whom operates a similar park-to-consumer business. That being said, pricing is very clear and you are able to make your own informed decisions based on if you are willing to pay their price for an item. As far as shipping and packaging, I was very impressed at the speed of shipping and the care that went into packaging the pins I ordered. They were boxed with anti-static packing peanuts and in individual bags. The boxes where then placed in an envelope as well. It took 1-2 days for them to mail them out and 1 day for them to arrive, even after I ordered on a holiday weekend. As to the products, my first order, everything was perfect and exactly as described including backer cards for the pins. The only issue I had is with 2 pins that include a plastic dome with them that hold a piece of the attraction they represent. The issue stems from the domes being cracked. (see pictures) Upon contacting Kimberly, she explained that this is due to the age of the pins (7-8 years old) and that this is common for these particular pins. I do understand this is likely true, however I just wish that this was motioned in the listing or description or that an updated photo was included to highlight this minor blemish. That being said, this would not have prevented me from purchasing the pins and will not detract from enjoyment, but I just would have liked to be fully informed. All in all this was a very good shopping experience and I will very likely buy from them again in the future and recommend them to others who are looking for Disney park merch, but do not live in Orlando. I was apprehensive at first purchasing from a smaller store not on eBay, but was pleasantly surprised.

Marcia Tutt

I placed my order for these wonderful ears from your WDW store on Monday. I got them on Thursday, the fastest I’ve ever received any DISney item that I’ve ever ordered. WDW store sent email updates throughout the entire process, when they received the order, when it was shipped, etc. I highly recommend using your WDW Store if you are an avid Disney fan. Keep up the great work, and I’ll be ordering from you again real soon😀😀!!

Patrick Dichysyn

Best Mickey Sorcerer Mug! The combination of the raised art Mickey, the sculpted stardust handle with 2017, the size, the colors, the gloss finish make this a real collectible. It is beautiful and unique.