Rack Room Shoes

Category: Shoe store

Address: 11111 San Jose Blvd # 27, Jacksonville, FL 32223, USA

Phone: +19042687442

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Patricia Menefee

Aug 14, 2022

Customer service could use work. I thanked them for being open and the sales lady asks me, "Wait til the last minute?" Wow, just trying to say thank you and I get a smart comment. They don't know my life and I don't know theirs but there was no need. I work long hours and most places are closed by the time I get home. So in the moment I was grateful. Now I just feel crapped on.

ColombianKidd

Apr 27, 2022

I received shoes from here as a birthday gift and I tried the shoes on and they were a half size too small. I tried to exchange them but the cashier refused, saying "You had to try them on in the store before buying them"

Shanice Stancil

Dec 8, 2020

Store manager Charmian is very friendly, sweet, and helpful. This location had the products I needed in the sizes that I needed. And they had BOGO 50% OFF. Gotta love a good sale!

David Isern

Mar 21, 2019

Fair amount of shoe options for everyone and more than just one shoe in one size. Excellent staff! Titus was very accommodating with my disability and helpful towards my purchasing experience from beginning to end. Footwear it's reasonable priced and when it's on a sale it's a good sale! Will come back for sure. Only reason I'm marking down is they don't carry athletic shoes, no cleats or climbing shoes at all. If they had an athletic section it would be full service and five stars for sure.

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Questions & Answers

Do you have black slip on vans size 7 woman’s and how much $$?

Theo Harnage | Aug 30, 2020
Xx_Oliver_xX : | Aug 30, 2021

I am going there today I believe so I will look

I bought a pair of crocs of amazon size 7 new with tags . I need a size 8 can i exchange them here ??

Camel James | Aug 30, 2021
April Leslie | Aug 30, 2021

I doubt it. You can return them to Amazon.

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