M&T Bank

Rachel Robinson

Terrible service and staff not knowledgeable I went in recently to get a background check notarized. The gentlemen who helped me was nice, however, her seemed short with me. I noticed this with the bank tellers as well. Overall moral of the bank seemed low. After speaking to the gentlemen and telling him exactly what I needed, he began to look through my background check and told me that he couldn’t notarize it because my paper indicated that the business that I was getting it notarized for was in d.c. (however, the business I was getting my background check for was not in D.C. and was actually right across the street). I cleared this up for him and he still denied me. When I looked through mt papers, I realized that what he was reading as DC was actually just the clauses of the background check, providing me with the information on who to call if I felt like the check was pulled illegally. It was essentially displaying my rights and where to report to if they were infringed. That address was in DC. I told him this again, and he still denied me. After leaving I had to called a notary to travel to me and sign my papers, where I told her what happened. She ensured me that the teller was wrong and uninformed. I’m verbal a very frustrating experience. I don’t know if the gentlemen was simply tired or if he was dismissive of me , but either way, as a institution that also provides notary public services, it is imperative to know your info. I will be contacting corporate as well.

Henry Lanfranco Lanfranco

Very bad service These women, every time I go to that bank they are always so bored

Milton Ramirez

Am really upset from this location I been treated like a criminal just for withdrawing my money from my account, this unprofessional teller name was james benson i will never come to this location they should train there employees from this location better.

Bud Poole

Local chain bank with great ATM availability. The teller services can be slow but it may be more due to the customers not understanding the banking system well enough. This location is safe and accessible in a diverse community. The surrounding area is also experiencing a bit of a revitalization.