Gettel Toyota of Lakewood

Jenny Stevens

I had a great experience when leasing our vehicle 2+ years ago, but this time things were less than great. We were basically told there are no inventory, at the same time they were running a Toyota summer sales event. I was kinda forced to test drive a hybrid even though I specifically said I didn't want that. No comparison or upcoming deals were offered and then all a sudden they found a demo model. Which they very quickly presented and not offering a good look at it, nor a real price, started processing our purchase. Even though we never took that for a test drive or offered to lease. My husband and I were pretty sure we could have waited a week or two for something we really wanted. But instead we kinda felt obligated to buy this one and now that we have it for a week I notice things that I would have changed or perhaps even purchased our own lease instead. We also received a pamphlet in mail stating $50 for coming in etc and we never got that either. Anyway I kinda like the new car but wish I had options before signing! I refuse to believe that they have no cars for sale? It's a dealership for goodness sakes. If they really had no cars they would go out of business....

Michael Grant

Just wanted to send a quick note of appreciation, and call to your attention a job very well done on behalf of all who worked together at Toyota of Lakewood to get me into a pre-owned Jeep Wrangler last night! I want to call special attention to the following individuals for their high level of professionalism, service, kindness and ambition to get the job done: Sales Person: Juan Marcelo Sales Manager: Travis Anderson Business/Finance Manager: Chris Carter General Manager: Ryan Fischer You've got quite a team there! And, I will certainly go out of my way to recommend people I know to do business with your dealership because of them! Thank you to your staff for making this car-buying experience particularly enjoyable!

Dean Ball

I bought my second RAV4 XSE recently at Gettel. Major props to sales rep Terry Dingus. He’s personable, perceptive, communicative, and reliable. I’ll keep coming back to Gettel and I recommend highly working with their teams.

Shalia Moore-Hayes

Received a courtesy check of my Rav 4 because it was performing differently. Kevin was my service agent. He was welcoming, courteous and answered all my questions. He even showed me how to check the oil in my car, which was very helpful. There is an older gentleman who helps checks in the cars for service, I don’t recall his name, but is is always super nice and has great sense of humor. I am usually fortunate to have great customer service when I come in which is a 3-4 times a year and typically don’t request a specific agent to work with, but I would definitely ask for Kevin again!