500 Park Avenue Apartments

Kristin Muller

This is truly the best apartment building in the city. 500 Park is safe and clean, the amenities are SO nice to have, and everyone is so friendly here, it’s so easy to make friends if you’re new to the city! The quality of apartment you get (chic modern style, thoughtful floorplans, excellent soundproofing between walls makes it so quiet I often forget I have neighbors, high quality appliances and features, neighbors are professional/respectful, insanely responsive and hard-working maintenance team and most importantly, secure parking on-site) in such a prime location (same block as the Marketplace, a quick walk to the other shops/bars/restaurants/parks/museums of Mt. Vernon and the harbor; and a quick Uber/lightrail/etc to anywhere else in the city) is absolutely unbeatable. I’ve never had a single issue in the 2+ years I’ve lived here. This building runs like a well-oiled machine, you can absolutely tell how hard Heather and the rest of the team all work to keep this such a wonderful place to call home.

farzaneh farhadi

They are just terrible! - Say goodbye to most of your packages if you decided to move in there! I was there for almost two years and many packages were lost and no one was responsive! Their only response was we are working on it! It is definitely not worth it to live there! -The maintenance is a nightmare! My ceiling was leaking in the mid night and spilling into electric board, I called them four times and no one came to check that night! I had to call the fire department and they came and checked and said it is fire hazard and turned the whole electric board off. It started at 11:30 pm and the maintenance stopped by at 8:30 am the day after!! - They son’t provide a cart like every where else does! You need to carry your huge packages and groceries on your own!

Tanesha Waid

So, I love my apartment- great location, and beautiful building. The ladies in the leasing office (Heather and Brittany) are amazing- professional and personable. Bryan in maintenance quickly and effectively takes care of requests and always has a smile to share. However, now that my leasing renewal paperwork has arrived and I'm looking at an increase in rent once Baltimore City 's Rent Increase Protection Act expires, I'm wondering if I should move on. The gentleman in the back of the leasing office took a maintenance request over the phone for me, and never actually put it into the system which resulted in an additional week without a kitchen appliance. He never even followed up to apologize. This same gentleman refused me a temporary parking pass for my handicapped mom to visit for a few hours despite the fact that the parking lot (which I pay $110 for in ADDITION to monthly rent) has no less than 4 completely empty handicapped parking spaces open right now, and pretty much always. While I understand guest parking doesn't exist here, sometimes you have to work with people and make tenants feel like more than a dollar sign. Maybe it's my PA roots, but at this price point, I'd expect better.

Basem Al Achras

New building, great location, friendly staff — I have enjoyed living at 500 Park New and comfortable units, great location in Mount Vernon, and awesome very helpful people at the leasing office. I have not encountered one single serious problem during my one-year stay. Maintenance orders are taken care of very quickly and effectively.