Orange City Equipment

Bryan Walters

Incredible! Was told backed up, would be four weeks to work up carberator. After seven weeks weeks I called them, "will be just a few days". Got it home, would not start. Took it back. Picked up again. Still would not start. After ten weeks, would finally start but was runnung rough. Took it back again. Woman there was rude when said wasn't trying to give her a hard time, her response "yes you are!" Was told if to be >$85 would get a call first. Charged $115.00, was never called first. Stay away from these guys!!

Jairo Fernandez (Jeep Doctor)

Dropped pressure washer off that wouldnt start, in addition to other work on 7-19, picked up 9-13. Got it home after almost two months to find its still not running. Opened up the carb to find nothing was done to it- dirt, corrosion and water were found in the carburetor. To be fair I wasnt charged for carb work. However if something that doesnt start is being dropped off, at least make sure it runs before the client pays for it and takes it home. Ive never had any issue in my past visits. Just aggravating to have equipment still out of service after all this. Update in response to owner reply: it wasnt running at your shop as you say cause the oil pressure sensor was also bad. I had to unplug it to get it to run. Case has proper oil level as it was changed per the invoice. At any rate its been replaced and running. Thanks for the offer.

Randy Ward

The best customer service you can find. They will work on any outdoor power equipment you have. I had chainsaw trouble and Mike did an awesome job. He took the time to explain what had happened and showed me. You can't find customer service like that anymore. I will only have them service my equipment. They have a grateful new customer for life.

Donald Nerone

I haven’t bought the first piece of equipment from here but I get treated as if I bought a whole fleet. Always have the parts or they get them within a day. Fair prices fast service and very helpful with questions. If you want some knowledge dropped on you go see the nice lady behind the counter and ask her a question. She knows her stuff. Sometimes I never make it to the counter and just have the part in my hand standing about 3rd in line and when it’s my turn she just hands me the part without even speaking to me. That is knowledge and multitasking at its finest. This is the only shop I go to now. Thanks for treating me like a person.