Palm Beach Tan

Melissia Stevens

Very clean facility and polite guest services. My only complaint is You have to wait a full 24 hours before your next tanning session. I had a schedule change and thought hey pop in and do my 10 minute tanning only to find out that I can only go in at A full 24 hour later. I was there a day before at 1:40 PM. Arrived at 12:40 and was told that I could not go until after 140. Since this wasn’t a planned visit I will not be driving up the road again just to go tanning. In this situation Since it was only an hour off my 24 hours I should have been able to tan. An hour difference does not violate any safety protocol.

Sophia Beach

Very disappointed. I’ve gotten spray tans there multiple times and wanted one before my trip. Somehow they lost my consent, but not the information of me getting spray tans. Then the manager wasn’t willing to work with me. I was polite, but was treated with poor customer service. Would not recommend. Also this isn’t the first time I’ve been treated like this. Very disappointed.

Caitlin Cooper

Two out of the three women working there were extremely rude and uncooperative. This was my first time getting a spray tan and they did not do a good job at explaining at all. Whenever I asked a question they gave me a dirty look and made me feel like I was stupid for asking it. I’m not even sure if I did the whole thing right, because of their lack of explanation. I would not recommend and will never visit this place again. They need to review their customer service standards.

Melanie

Typically I go to the Palm Beach Tan in Gambrills, but occasionally when I’m closer to Annapolis I come to this location. The manager, Camille was originally in Gambrills and she’s always so nice and sweet as well as always recognizes me and always answers any questions I have! Unfortunately today the front desk girl (4/18/18 around 7ish) wasn’t that pleasant and was kind of bratty! Other than that I love this location! Beds are always super clean as well as the spray tan booths!