Address: 10795 Birmingham Way #15, Woodstock, MD 21163, USA
Phone: +14104612900
Sunday: 12–9PM
Monday: Closed
Tuesday: Closed
Wednesday: 3–8PM
Thursday: 12–10PM
Friday: 12PM–12AM
Saturday: 12PM–12AM
Ba G
After having lunch today, the bill was $13 too high after double checking the menu's prices. The waiter claimed the computer was down earlier due to a power outage and he apologized and said he would fix it. Upon returning with the updated bill, it was still $5 too high. I overheard he had a conversation with the owner who told him the prices were raised and not advertised properly so if customers complain, he should just give out a discount. This is poor customer service from the top down and the customer leaves feeling cheated. The menu does NOT advertise the current price. Customers beware. Needless to say, we will not be dining here again.
Nancy Czajkowski
My husband and I went up to the reservation podium and proceeded to be ignored by every staff member that was coming back and forth from different areas of the restaurant. After several minutes my husband asked one of the waitresses that had been walking by us if there was a hostess. She then tried to assist us with our reservation which we had made an hour and a half before. After about twenty minutes of not finding our table we were informed by someone who I guess was the manager, she did not introduce herself, that they had stopped taking reservations a few days ago because of the popularity of the band that was going to be playing. Obviously no one had informed Mike who had taken our reservation. VERY VERY disorganized and uninformed staff who wasted our time and ruined our evening. Ultimately we walked out. The manager was unconcerned with our disappointment and I think relieved that we were leaving. In a customer service oriented business there was NO customer service. We will never patronize this establishment again and we will inform all of our friends, neighbors and acquaintances to do the same.
Eddie Patrick
We attended the 2022 NYE event. The entrees were plentiful and delicious. The staff bent over backwards to ensure that all guest had a great NYE. Making waves (the band) kept the dance floor packed. The sound was well mixed for the venue. We would return for another event in the future. Thanks so much!
rita kane
What a great place and wonderful owners and staff. Nice setting and lots of fun people. Looking forward to going back.
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Not sure. I've eaten lunch there many times but never noticed if they had lottery or keno. I've never been in the bar side. Foods good I know that.
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