WM - Saugus, CA

Category: Garbage collection service

Address: Santa Clarita, CA 91350, USA

Phone: +16612592398

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Marcella Kwock

Apr 9, 2022

Our recyclables were not picked up on trash day (Monday) this week.  As I am writing this, it has been 5 days, and our recycle bin is still waiting to be picked up, after being told by two different customer service reps at two different days that it would be taken care of.  The first rep said we did not put out our recycle bin, but he then sends us a video of the truck dumping trash/ waste and we could see it clearly pick up our neighbors trash right next door to us and then drive right past our three bins and continue onto the next home. We point out to him what we see on the video footage and he then proceeds to tell us that they will have someone come out within 24-48 hours to pick up our recyclables.  Obviously that never happened, so we call again and this time speak to Brittany, a lead supervisor, who says she would submit a request again.  That was this morning (Friday) and our bin is waiting to be picked up.  And all the while, this weekend's recyclables have been building up all week inside our house.  Tomorrow is Saturday. . .so I guess my recyclables from last week will be picked up this coming Monday, our usual trash day.  This is a complete joke!  We plan on making a complaint to the city of Santa Clarita and the health dept.  Maybe at that point, we will get a response from Waste Management.

Thomas Pavan

Dec 13, 2021

The hell that came out to request to swap a trash bin left filthy by the previous tenant of my temporary house was just out of this world! Unbelievable! They won't replace it no matter what! Never had any issue before, when requested to remove oversize trash the process was easy and useful, but after my experience with their customer service for such a simple request I can't say I'm happy on how they operate. They are a monopolized service, and you can only take it and shut up!

Jason Cox

Dec 4, 2021

WM is amazing. They are dependable, professional and friendly. I was gathering up stick and green waste when one of the WM drivers stopped and asked if I needed help and even offered me a pair of gloves to be safe. Her kind and friendly offer and smile made my day. I love how WM notifies us of holiday schedule changes, provides bulk pickup, invests in the community and renewable efforts to make the world a better place. Thank you, WM!

cmedina61

Aug 12, 2021

Dropped off some old furniture at the bulky item drop off location. There’s no parking . The woman at the reception window must’ve been having a really bad day because she was being pretty rude. She looked bothered by people coming in and asking her to do her job. The guy in the back was the most helpful guiding me into putting items away.

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Questions & Answers

Can you drop off trash at the facility on springbrook?

Path 74 | Aug 31, 2018
Linda Harris | Aug 31, 2019

Do you have to be a customer of theirs or can anyone take large items such as matresses and large TV'S?

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Were can I drop off electric waste?

Monica Martin | Aug 31, 2019
Joel Conger | Aug 30, 2021

Look up "LA City Sanitation S.A.F.E Centers" for free E-Waste disposal

How much would it be to drop off something

Francisco Guerrero | Aug 31, 2018
Francisco Guerrero | Aug 31, 2018

Ok

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Which barrel can dog waste be placed in

teri hauck | Aug 31, 2019
Andy B | Aug 31, 2019

Regular trash or the tree bin go for it

How do I schedule a trash barrel exchange for a new ones since by old barrels are now full of holes and rips?

Virginia F Buonauro | Dec 3, 2021
Liz Stockwell | Jan 2, 2022

I've had to call for this a few times over the years... Just call the main number and let them know which of your barrels needs replacing... They'll let you know if it will be on your next pick up day or the following one when they can get someone out. Their customer service has been very friendly and helpful each time I've needed it.

Can I drop off tires at the WM facility on SpringBrook?

Chris Stevens | Nov 3, 2021
Iris Orosco | Nov 3, 2021

I don't really know but I'll ask

Our garden waste barrel was never picked up on Saturday. The whole block' not just us.Will it be picked up before our regulat day?

Toby Kolber | Aug 30, 2021
Diane Sullivan | Aug 30, 2021

Waste Management has started a new policy of picking up the yard (green) waste only every other week. Thus is because of staff shortages due to COVID. However, on your pickup day, you are allowed to put out extra yard waste in bundles or bags.

Can I dump attic insulation there?

Ararat Eskandari | Aug 30, 2021
R Hayes | Aug 30, 2021

sure, call first to make sure

I need to bring some trash to the facility, what's the address to do it?

luis sanchez | Aug 30, 2020
Tino Roman | Aug 30, 2020

G o on line

Do you recycle emptied K-Cups.

Laurie Morgan | Aug 30, 2020
Andy B | Aug 30, 2020

Not sure but no

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Is there trash service tomorrow?

Dan Navarro | Aug 30, 2020
Andy B | Aug 30, 2020

Yes my friend Waste management works n works. So go take ur trash out if its ur day for trash pick up.

Can I drop off carpet

daniel sanchez | Aug 31, 2019
Andy B | Aug 31, 2019

Yes u can go for it!

Can tin cans go in the recycling bin? Cans such as dog food cans.

Rita Hanan | Aug 31, 2019
Richard Rose | Aug 31, 2019

I think so

Can I drop off carpet, underpadding?

Carrie Babkes | Aug 31, 2019
Richard Rose | Aug 31, 2019

I think so

Can you put wood is recycle containers

Terry Palmer | Aug 31, 2019
Jason Byers | Aug 31, 2019

Wood cannot be placed in recycling. It belongs in the regular "mixed" waste bin.

Can i dump a sofa?

Jose Urena | Aug 31, 2019
Andy B | Aug 31, 2019

Yes, u can sign in the office and waste management will help

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Where does the recycle bin get taken?

Rosie Price | Aug 31, 2019
Andy B | Aug 31, 2019

Recycling center

I'd like to rent a dumpster how is it work?

Tuan Nguyen | Aug 31, 2019
Tony Divis | Aug 31, 2019

You call a waste management place ask how much for a big dumpster then pay for it

How do I get my broken cans replaced?

Adam Moriau | Aug 31, 2018
Andrew Curran | Aug 31, 2019

Contact waste management and let them know your cans are broken. They should replace them at no charge

I am in Valencia and I have extra green waist. How many bundles of extra green waist can I put out without an extra charge? How do I arrange for this? -Ralph

Ralph Burroughs | Aug 31, 2018
Victor | Aug 31, 2018

Call customer service . They'll be to help.

what items do you accept?

Karen Alonso | Aug 31, 2018
Alan E | Aug 31, 2018

Everything, but hazardous materials.

2018 holiday schedule

Randy Gillies | Aug 31, 2018
S M | Aug 31, 2018

It’s always delayed the big three summer holidays, Memorial, Independence, and Labor days and the big three at the end of the year, Thanksgiving, Christmas and New Year’s Day.

Is trash pickup on Friday or Saturday this week?

anner 57 | Aug 31, 2018
MyHerpesItch | Aug 31, 2018

Because of the Monday holiday, my trash day (wed) was pushed one day to today (Thursday). So prob yours will too. Friday's pickup will be Sat. But just to play it safe, have the trash out on your schedule day of Friday

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