McDowell South RV

K Stover

No pressure sales. Everything was on the up and up. Maybe better internet to print paperwork. The finance manager Fred was very personable. The prep and support team lead by Tim blew my mind. A few glitches, but everyone stayed Chilly and made "IT" work.

Austin Spier

Please!! reconsider choosing this dealership for a camper purchase. My wife and I "purchased" a zinger lite from the Bonne Terre dealership after a few day discussion about details of the purchase and financing. First of all I would warn anyone crazy enough to consider this dealership to make sure that they do not charge you a pre delivery inspection fee. (Nearly $1000). Completely ridiculous up charge that they will add if you do not catch. My wife and I did the inspection, signed papers, and brought the camper home on the 22nd of April. We immediately began purchasing items in preparation for the soonest possible trip as anyone would do. After 2 weeks my wife was alerted about an inquiry on her credit, and after immediately making calls to the finance company involved we learned that Legacy was continuing to apply for financing. We call the finance company on the paperwork we have and learn that the loan was rejected on the 17th due to an error in the application. In most cases an honest mistake. Not for Fred at Legacy. Fred failed to notify us that we didn't have financing on the camper for nearly 2 weeks! He also took it upon himself to continue running our credit in order to fix it without our knowledge (illegal practice). He let us pull it home and spend a large amount of money on camp reservations, an insurance policy, a 12,000 lb hitch, and everything you put in your first camper all while possessing it illegitimately on paper. It took me multiple tries to contact him regarding the issue. It took another 4 days for the owner to finally speak with me after multiple requests only to apologize for their mistake and tell me that they will remember it moving forward. The worst of this experience was telling my children that we weren't going camping, and tucking our tail in front of friends, family, and social media. We were left feeling humiliated because the deal was not done, the dealership wouldn't do whatever it took to correct their mess, and leaving us at a loss both financially and emotionally. We had a finance option that would allow us to keep the camper and chose against it mostly due to the incredible lack of professionalism from the dealership. Regardless of the situation, there is no excuse for the way this was handled by any dealership. The decision to tell them to come get the camper was made on Friday May 13th before their business opened at 9am. The camper sat on my driveway until Tuesday morning the following week when I had it towed at the dealers expense. The camper is a 2022 crossroads zinger lite zr270bh. Please do not let them tell you it is new because it isn't. Certificate of origin is attached. I hope this never happens to anyone especially first time buyers.

Shane Crites

Legacy was great to work with. Our salesman was Taylor, and he was so nice and helpful. We went back and forth for a few weeks and I could text him any time with questions. He was very patient. They do a pre delivery inspection to make sure everything is as it should. Would definitely buy from them again.

R Rod

I love this dealership! The customer service is AWESOME! it’s been a long time since I have had customer service like this! Keith is such a wonderful man! His service department Adam and Brittney are the best! Thank you all! The world class service and honesty has been so refreshing! I highly recommend anyone interested in an rv to visit this place 1st!