Magnolia Clinica Medica Familiar

Leonor Agundez

I went into the clinic today for the first time and I loved how helpful and kind the Medicare Department is. Especially Fatima Angelita and Jocelyn, they are very helpful and answered all my questions even helped me understand how medicare works

Jennifer Ayala

I unfortunately had a bad experience with my appointment on Wed. June 8th, 2022 with Dr. Elizabeth Wang. I have been with Clinica Medica Familiar since I was born and it saddens me to have to make this complain. I decided to schedule an appointment because I am suffering from extreme heartburn every day. My appointment with Dr.Wang was over the phone, she confirmed I was calling because I was experiencing heartburn. She advised me to stay away from acidic foods. Now, when I asked her if she can please provide me with some examples of acidic foods she proceeded to say, "I am not going to list everything right now you can go on Google and look it up or something." I found that to be completely unprofessional. If I wanted my answers to come from Google and not a Doctor, I wouldn't have scheduled an appointment to speak with one. I was not asking for her to list absolutely everything, but for a few examples only. After stating that, she asked if I needed anything else. I asked her if she was able to prescribe me with any medication, she might find to help me, because I am already taking Tums every morning. She said "yes I can, well umm no, umm yeah sure I will" Again that sounds incredibly unprofessional to me, because she did not sound so sure about that. I decided to reassure with her she was prescribing me medication by asking her, "Will you be prescribing me with something? Do I have to go pick it up?" She responded with an attitude tone "Well yeah you have to go pick it up, and it's not going to be ready right now." I informed her I was not interested in picking it up in that exact moment, my questions where just to reassure I was going to have medication prescribed to me and I had something to pick up after work. My appointment was at 12:40pm. I did not get out of work till 6:15pm meaning I arrived at the Walgreens at 6:35pm. In which the pharmacist assured me that they had not received the prescription and had nothing for me to pick up. All this is just completely unacceptable and unprofessional. I will not like to be seen by Dr. Elizabeth Wang for any of my future appointments.

Joselin Romero

I had made an appointment for my dad for his routine check. As we arrive and been called to the back this MA Ana Carballo was sooo nice and kind. And until today she’s been the best helping my dad with his follow up and his prescription medications.

America Woodworth

I had an appointment at 4 o'clock and I'm very disappointed because doctor refused to see my child due to a light cough he have had for months since June and I specify that it could be his allergies. We had birds, and we had to rehome them as well for our own health and we saw he was improving and I also share other health issues I was going thru and diagnosed. The nurses in the front desk were nice and I know they were following doctor's orders. My complain is directly with the pediatrician. It took months [4months] to get an appointment for my child. I have taken him to the ER and they can't do much and only his primary doctor can. The nurses told me pediatrician was going to call me 15 minutes later to follow up with my son and he never called me I find it very disrespectful and like I said it shouldn't take months to be able to see the pediatrician when I told the clerk his symptoms. I don't want my child to get worse whatever his diagnosis is and also I requested an x-rays chest to determine his diagnosis and yet that was denied.