Address: 4812 Dixie Hwy, Louisville, KY 40216, USA
Phone: +15024096000
Sunday: 11AM–12AM
Monday: 11AM–12AM
Tuesday: 11AM–12AM
Wednesday: 11AM–12AM
Thursday: 11AM–12AM
Friday: 11AM–12AM
Saturday: 11AM–12AM
Slava Furs
This review is not from one situation or one instance. The last FOUR times I’ve ordered from this specific Wingstop, they have been incorrect on the time my food would be prepared. I understand being off by 5-10 minutes but I placed my order and received my receipt at 5:28PM with a 18 minute wait. I get told at 6:02PM that my wings are just getting dropped. If you are willing to get chicken from anywhere else on Dixie highway and you’re not wanting to wait past the time they told you, avoid this Wingstop…
Alfonso Garcia
Horrible customer service! Rude and nasty employees! The employees would rather lean around, look around, lolly gag, and not accually do there job. The service is absolutely embarrassing. Lobby and store constantly looks nasty and filthy. Who ever cooked and sauces the chicken doesn't know how to do there job right. There store smells bad and stink. It doesn't look like they clean. The GENERAL MANAGER has negative energy, no respect, threatens her employees and doesn't look or act like she can handle her job well. Very upset I've never had anything as worse as I've had and witnessed here! I took my kids and my money and left. Never again.
Dale S
Customer service was the worst I have ever experienced. Order thru the app for pick up. Was given a pickup time arrived few minutes early. But took another 30 minutes at least. Finally got food home. Fries were cold(only live 5 minutes from restaurant). Was shorted 10 bone in wings on one order. And 6 bone in wings on other. First time ordering from Wings Stop. Even though the customer service was terrible and order was short and fries were cold. They did make our order right. The wings were real good. Will try Wings Stop again. Maybe the customer service will have approve.
Anony Muss
Food was decent, but long wait times. I ordered online and still had to wait 30 minutes past when the website said my food would be ready. And don't give me that "they're short staffed" b.s. There were like 8 people in the kitchen, and still an almost hour wait. They're just unorganized.
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Yes
Masks and gloves worn by employees . 6 foot distancing done by tables placed between customer and counter. Customers are also required to wear masks.
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