Venice Family Clinic

Haylee Star

I’ve been coming here for years since I was about 13 (so maybe over 10 years) honestly a functional and clean establishment can’t expect everyone to be nice at all times. This is not an urgent care do not come here if you urgently need care this is not an urgent care it is a clinic for pregnant woman or for a check up and or gyno appointments to get vaccinated or have birth control insertion or removal not an urgent care please don’t hold them to the standard of an urgent care they are a clinic they don’t have to see you if you don’t have an appointment and or if you show up late it’s not an er or urgent care

Sabrina

I am consistently let down by this place and I have reached my breaking point. So unprofessional it’s agonizing. I have been misdiagnosed for diabetes by this place, told I HAVE TO get a covid test for having 1 covid symptom, have had a botched Pap smear (and that was my first one ever), and the list goes on. You will sit in the waiting room for a long time no matter what (I’ve never waited less than an hour). Oh and calling for an appointment… forget it! You will sit on the phone for two hours on hold until you get frustrated and hang up. This place is only designed for things you need weeks in advance. If you are sick, you will never get a same day appointment and rarely will find a next day one. When I have issues that need immediate attention, I am forced to go to the emergency room (even though they can always be solved by the clinic doctors). Today, my breaking point was covid testing. I need a covid test and for whatever reason they “aren’t doing them this week and next week”. Why would they pause covid testing during the holidays/ flu season?? Anyways, I really hate this place. The only reason I stayed with them is because there was a PA that was amazing but she has moved on and I don’t blame her. Just because you are poor and have medi-cal doesn’t mean you should be forced to deal with such a nightmare. You matter and deserve better medical care.

Trent Noyes

Only one person answering all phone calls. Tried three different days for hours to get a call answered to make an appointment. You’d think a clinic would actually want to HELP people

Dopps OS

This is why I don’t want Medicare for all, this system doesn’t work. They have student doctors from UCLA doing the “healing” and if they aren’t sure they ask the head doctor. The wait time for scheduling an appointment is atrocious, it takes 30mins - 1 hour to get a hold of anyone. The appointments are also like 3+days away from when you call, I’ve gotten in trouble at work because of this