Import Auto Supply & Salvage

Leo Chung

I'm really disappointed that they aren't able to meet promised deadlines for deliveries. I ordered a used transmission from them over the phone and requested that they have it delivered the following morning to a shop that was only 4 miles away from them. Thought it was a good deal and it was an easy job. Following morning I call my shop to confirm if they received the transmission and they inform me that they haven't. I assume it's a small delay so I call Import Auto Supply back and they say that the transmission is only 20 minutes away. Informed my shop, didn't think much of it. Later that afternoon, I get another call from my shop and they inform me that the transmission still hasn't arrived. I call Import Auto again and they claim the delivery driver messed up and it should be showing up soon. 20 more minutes. 45 minutes pass and I pull the plug and call to cancel the order... A few minutes after that, my shop informs me that the transmission arrived but I'd already put in an order somewhere else so I tell them to turn it away. No idea if it was a good transmission or not. But if they aren't able to deliver things in a timely manner, I'd question the quality of the parts they stock as well.

FunkyFresh48

Gave me the wrong parts, would not refund me. Said they would call when they got the correct parts, they never called. They kept the wrong parts they gave me, and my $250.

idanya v

Nice and friendly people, very polite and customer service was great! Friendly as soon as we walked in and helped me to find what I needed. They give you 30 days guarantee, and put the part for you. Definitely would recommend this to a friend and family members.

lewis acosta

I love this place, their prices are reasonable compared to any other place u could go too. personable and helpful with any issue I had with my car, or they pointed me in the right directions. Awesome place wouldn't go anywhere else thanks for everything import auto