Address: Westin Hotel, 811 Spruce St, St. Louis, MO 63102, USA
Phone: +13145889452
Sunday: 9AM–1PM
Monday: 7AM–6PM
Tuesday: 7AM–6PM
Wednesday: 7AM–6PM
Thursday: 7AM–6PM
Friday: 7AM–6PM
Saturday: 8AM–1PM
LaVonda Johnson-Rush
Avis rental car receives a no star rating from me signed a very dissatisfied customer that was once loyal!!!! This was the worst experience ever from the beginning the end very poor customer service. I won't ever rent from Avis again nor will I recommend them to anyone. They really didn't deserve this one star rating they made me choose otherwise it would have been a no star..went to check in no car available at all finally get a car that was not cleaned nor sanitized went return the car a man out of uniform sitting in the lobby claiming to be an employee wanted me to give him the keys stated his sister who was supposed to be on duty went to drop off a vehicle at another location very unprofessional and unorganized. You all went down Avis!!!!!
Shannon O Marshall
I tried to rent a car from here 10 different times to Uber every time they canceled. Horrible service, horrible rental, no calls. Drove up there. Rode the bus. Many different times was turned away. Had to go back without a car. What do you do with a rental car that doesn't rental car to you? You leave them behind
Marty Borash
Wanted to say this was one of the best experiences I have ever had when needing to rent a car on such short notice 😊 Harris was so accommodating and responsive to our immediate needs. This guy is a top notch guy and should be recognized for his customer service attitude!!! He is awesome!! Thanks Harris for making it possible for us to make it home ❤️❤️ Don and Marty Borash Minnesota
Sabrina Case
I had to walk around the whole block to find the place, I think signage would be very helpful. The place tagged in Google Maps is the incorrect one. But it is in that section. Take the road that loops through the buildings on 9th or Spruce and it's the lone building. Check in was fast and friendly. Debit cards are not accepted at this location. The cars are a quick walk across the street. I was also not given a walk around the car, so I took pictures of any previous damage just in case. I was given a 2020 Toyota Corolla. It was a really nice car. Gets great gas mileage and drives smooth. I returned it a day early at no charge, but also not refunded anything. When you return it you return it in that small little road area and it can be busy with other cars so just be warned.
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