Sportsman's Warehouse

Sean

Have purchased a few weapons form this location during the pandemic. Their system is very orderly and they always seem to be doing the best job they can given current demand. They’re quite knowledgeable as far as firearms and ammunition go. I also purchased a hunting pack that I used but found it to be too noisy and uncomfortable that I ended up returning it to them with no questions asked. Their selection is quite nice across the board and ordering online for store pick up is quite convenient. 8/25/2022 Update: I’ve had 3 terrible experiences that made me down grade my review from 4 stars. 1) I purchased a rifle online and tried to cancel it the next day, however it took a couple of weeks and 4 phone calls to finally get a credit back to my account. 2) I purchased a rifle and the store employee made a mistake on my DROS so another employee unnecessarily cancelled it and I had to start over again. This caused me a great deal of time and frustration of which they were not in the least concerned with resolving in a timely manner. So in effect it took 8 hours for the purchase of one rifle. 3) I bought a scope online and it came in used condition and previously mounted. They sent it an opened boxed with just the scope wrapped in brown packaging paper. No instructions or any of the other original contents. Very unprofessional. I’m leaving the two stars for customer service as both over the phone and in person the employees are very friendly.

Fred Stringer

I went to Sportsman's Warehouse today around 9:30 am. I took a number and was number 29 and they were on 25. After one hour and no number called, they had helped some people during this time. There was a person sitting at a stool by the counter and they helped him without calling a number. He was number 31. So, I guess they only use the number system if they want to. This is at the gun counter. Worst customer service I have ever had. I would gve them Zero stars if I could.

Chaos Scarecrow

Great staff great store manager at the moment. The date as I am writing this is July/10/22 they are short on staff in the gun department but they treat you well when it is your turn to work with them and are very apologetic about the wait time

Andrew Keel

Just purchased a new gun. Even though the process is long, the staff is definitely able to get you done as fast as possible. I actually saved $50 off my purchase by starting a new credit account. Another bonus they had ammo is stock on my last two visits.