Hertz Car Rental - Montclair - Central Avenue HLE

kristianne cordova

I'd give 0 stars if I could. I went in to get a car everything was handled through my dealership which was good. However as the lady-who is a manager- is Checking me in (there is another worker free btw) she answers the phone and makes me wait and is getting all the information from who ever is on the phone! and leaves and comes back. So I was just left standing there and waiting while she dealt with this other customer Very bad service. I would not go there on my own or recommend it to anyone

maricarmen garcia

They still charged me a no show up fee even tho I showed up, they turned me down because I didn't have a credit card but still charged my debit card, like what in the world is this place.

X Pan

I had high satisfaction with hertz in the past years and this local store made me felt that I was in a low bottom discount used car rental place. The customer service attitude is bad and my way or highway type. The pandemic must changed how hertz operates or may be just this particular local stores. My tip, go enterprise or Avis, avoid this one

Kelly Collier

If I could give negative stars I would! Arrived to pick up rental, employee told me "were closed!" Would not let me pick up car, or get a word in. Horrible experience!!!!!! Better off walking!