AAMCO Transmissions & Total Car Care

Category: Transmission shop

Address: 2096 Market St, Concord, CA 94520, USA

Phone: +19257189568

Opening hours

Sunday: Closed

Monday: 7:30AM–5PM

Tuesday: 7:30AM–5PM

Wednesday: 7:30AM–5PM

Thursday: 7:30AM–5PM

Friday: 7:30AM–5PM

Saturday: Closed

Reviews

Malcolm Dotson

Jan 27, 2022

Wesley the service tech was informative despite not being able to recreate the issues with my vehicle, he told me what to watch for going forward. The fees charged for diagnostics is good for 30 days in the event my vehicle does what the tech thinks it will do! Be patient, they are short handed and dealing with supply chain issues but I was told up front! Much appreciated!

Roy Washington

Oct 11, 2021

I had them do a clutch service got the car back after 11 days transmission leaking oil I've been told that they can get me in next week so I'm without a car for a total of three to four weeks very poor workmanship and quality control I will never go to them again.

Caitlin Moulthrop

Aug 15, 2021

I had the absolute worst experience here! I was first told they needed $80 do diagnose the problem, then I was told that they needed $300 to diagnose the problem, THEN I was told they needed $1,300 to diagnose the problem. I declined to pay the $1,300 and asked if they would take a $100 off the $300. This guy starts yelling at me on the phone and he was degrading me as person saying horrible things about me. I told him that they had said with the $300 they would be able to diagnose the issue. All of the sudden he starts rattling off all the things that were wrong with the car. I tell him, I wrote everything down that you have said to me and you never told me that. He starts yelling at me again. Obviously he tried to screw over the wrong gal because I caught him in his lie. This entire interaction was unprofessional and am surprised they are still in business. Unfortunately I’m still out that $300 that could go very far right now with Covid. They are overcharging people!!!

Doug Ledbetter

Sep 1, 2020

Transmission started acting up on my daughter's 99' VW Cabrio and AAMCO did me right. I was able to get the car to limp along to the Market and Broadway AAMCO in Concord so I utilized the envelope drop box on a Saturday and was called back on Monday. Each step, diagnostic, then opening up the transmission to assess the valve body, was discussed prior to the work with no surprise fees. In the end, the value of the car wasn't worth pursuing additional work so they freshened the fluid, sealed it all back up, and I picked up the car with the original problem gone. It's possible the transmission is worn, but for now I have a working car with little spent, but more importantly, I have a transmission shop I feel has been honest with me and I can trust. Tom explained options each step of the way and did not try and convince me to throw good money after bad and matched their service with my needs. I highly recommend this shop for their competence and trustworthiness.

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Questions & Answers

When should I change my transmission fluid?

AAMCO Transmissions & Total Car Care | Aug 28, 2021
AAMCO Transmissions & Total Car Care | Aug 28, 2021

Depending on your driving habits and the type of transmission your vehicle is equipped with, manufacturers’ recommendations can be as often as30,000 miles or as much as 80,000 miles. Always check your owner’s manual for the proper time and mileage intervals and type of fluids your vehicle requires.

My service advisor is recommending paid "diagnostics". What is this?

AAMCO Transmissions & Total Car Care | Aug 28, 2021
AAMCO Transmissions & Total Car Care | Aug 28, 2021

After the initial Vehicle Courtesy Check review of the systems related to your stated concern with the vehicle, at this point, you have little or no cost applied yet. The process of actually diagnosing and pinpointing the problem on a vehicle in order to only repair or replace exactly what is causing the issue and nothing more can be quite involved and it is worth paying a skilled diagnostician to properly diagnose and repair your vehicle's problem. In the end, this process saves you money and helps ensure the proper repair is done correctly the first time.

How long will my repair take?

AAMCO Transmissions & Total Car Care | Aug 28, 2021
AAMCO Transmissions & Total Car Care | Aug 28, 2021

At all AAMCO locations we strive to get your vehicle repaired as quickly as possible, however different repairs or services will take different lengths of time and we will never sacrifice quality for speed. We will have a better estimate of completion time when after we perform our Vehicle Courtesy Check of your vehicle

Will you be utilizing all new parts in my vehicle?

AAMCO Transmissions & Total Car Care | Aug 28, 2021
Christopher Gomez | Aug 28, 2021

Ford 2009 transmission 4.6

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Do you accept extended warranties?

AAMCO Transmissions & Total Car Care | Aug 28, 2021
AAMCO Transmissions & Total Car Care | Aug 28, 2021

Yes, we accept and work with all extended warranties.

What is your warranty?

AAMCO Transmissions & Total Car Care | Aug 28, 2021
AAMCO Transmissions & Total Car Care | Aug 28, 2021

Absolutely, AAMCO offers a 18 month 18,000 mile nationwide warranty good at over 550 AAMCO centers across the USA and Canada. Additional warranty options are available to extend your coverage, see the center for details.

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Do you offer towing?

AAMCO Transmissions & Total Car Care | Aug 28, 2021
AAMCO Transmissions & Total Car Care | Aug 28, 2021

Yes, we do. Contact us for more information.

Do you offer financing?

AAMCO Transmissions & Total Car Care | Aug 28, 2021
Christopher Gomez | Aug 28, 2021

Bad credit

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Do you have touch-free drop off?

AAMCO Transmissions & Total Car Care | Aug 28, 2021
AAMCO Transmissions & Total Car Care | Aug 28, 2021

Absolutely! AAMCO’s primary focus is to keep our customers comfortable and as such we this location offers Touch-Free Vehicle and Key Dropoff.

What did it cot to fix your transmission leak

Patrick Swain | Aug 28, 2020
Bonnie Matthews | Aug 28, 2020

Dont take ur vehicle here. Both times my husband and I did things where stolen out of our truck. Also, we paid 700 to replace our radiator and that wasnt even the problem.

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