Address: 24039 Hesperian Blvd, Hayward, CA 94545, USA
Phone: +15102650590
Sunday: 11AM–9PM
Monday: 11AM–9PM
Tuesday: 11AM–9PM
Wednesday: 11AM–9PM
Thursday: 11AM–9PM
Friday: 11AM–10PM
Saturday: 10AM–10PM
Alexis Mitts
The place is nice with good rides and games but the customer service is horrible. My mom used my credit card by mistake when buying food for her and her grandson and when it declined, the woman behind the counter was yelling so everybody in line can hear, and being extremely rude to her when she said she will cancel the order. It was an honest mistake that happens to anyone but my mom was treated like she ruined the employees’ whole day.
itsOURvida
One of the best chuckEcheese we have been to. Amazing customer service hosted a birthday party for the first time here and will deff be coming back for birthdays.all employees were helpful and respectful .manager has an amazing team.
Karina RodriguezL
I ordered a sampler plater wich was almost $20 the price of a large pizza. It was truly disappointing, the fries were over burned, the wings look really small like dog treats and the cheese bread was overly greasy, the only OK thing from the sampler were the celery sticks. Additionally we had to wait almost 30 minutes for it to be ready. I would not recommend this option to anyone!!!😔 Just get the pizza for the price l think you would get a better value for your money 😔
Cheryl Hartman Brown
The food is better than it used to be. There are more choices than just pizza, and a small salad bar. I like that you can pay for time for games and anyone in your group can swipe the card to work a game so adults and kids can play. The food was especially expensive, but it was a fun activity for us with our daughter and grandson. He liked his prizes he won.
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😂😂😂😂 sadly not at this one 🤣🤣🤣
You gotta call the people and ask them yourself. And you might wanna ask them about the requirements as well.
I would just give him a call and see what they say
The Hayward location should do a maintenace check before opening to make sure the games are working properly-very dissappointing to the kids- no tickets after trying so hard to get some.
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