Address: 1250 W Main St, West Dundee, IL 60118, USA
Phone: +18474283355
Sunday: 6AM–12AM
Monday: 6AM–12AM
Tuesday: 6AM–12AM
Wednesday: 6AM–12AM
Thursday: 6AM–12AM
Friday: 6AM–12AM
Saturday: 6AM–12AM
Anca
Absolutely terrible. Always out of some produce (today was lemons and limes, last time was garlic). Merchandise is not handled properly. My yougurt was very grainy which means it probably sat in heat at some point. Same with my ice cream cones. They melted at some point and were refrozen. Freezer burned, with chucks of ice in them...disgusting. At least one or two items i find always expired. They should be ashamed of themselves. Highest prices around. Never shopping here again.
Lee Beck
The stocking lady in the medical aisle was very helpful l and, the checkout lady and the bagger were very efficient and polite.
sally marquis
They had everything I needed, even buttercup squash(kombucha,)and there were not lines in the checkout. This has been my main grocery store for 32 years, so I still have a hard time finding things since their remodel during the beginning of the pandemic.
Rachel Herrick
Horribly rude associates every time I’ve been and I just moved here 4 weeks ago! I only returned today in order to purchase an I-pass. We got a few more things for our trip into town and I simply tried to use my app rewards while in self-checkout. The associate got all huffy and upset and printed out my transaction to do at the main register and another came to help. After more fumbling and questioning the app, I simply tried to help them with their reading comprehension that my reward was already “clipped”—past tense. They continued to be rude and helpless and then tried telling me to calm down. I have never experienced such terrible customer service anywhere nor witnessed such ineptitude when it is their store’s app! We will not be returning. I sure miss HEB in Texas. Day ruined by these people. Train your people better in all aspects. It’s barely 10 am…
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Have news for u pam. That situation is NOT exclusive to that store. Had same situation at riverside jewel and manager wad indifferent. All these folks want yo do is come to work put their 8 hours in, go homrw and pick up their pay on payday. The new work ethic go work gey paid and screw ever body in the meantime.
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